* 1. Are you satsfied with the service that Geddes Refrigeration is providing?

* 2. Please rate our services on a scale of 1-10, with 10 being the highest.

* 3. What do you think of our Service Technicians?

* 4. Do you think our response time is adequate/prompt?

* 5. What areas of our service/products would you like to see improvements in presently?

* 6. How would you rate the following areas of our Service Delivery:

  Poor Satisfactory Good Excellent
Customer Service
Service Quality
Maintenance reports

* 7. Have you ever had a bad experience with GRL. If yes, how was it dealt with?

* 8. Is your company planning any new developments for A/C Refrigeration or Solar Alternative Energy Systems that GRL could assist with? If yes, please specify

* 9. Please fill in the following information.