Is your management style effective?

Today's organization must be positioned to respond rapidly and effectively to change. A different style of management is required. In order to be more flexible and responsive to market, client, and shareholder demands, organizations have become flatter. Managers have relinquished direct control but maintain accountability for results. There is less importance placed on positional power and more emphasis placed on influence, communication across organizational lines and creative problem-solving. The phrase "that's the way we've always done it" has no place in today's workplace.

The manager's new role is to facilitate, coach and lead rather than to demand and control. When managers incorporate proactive communication skills into their day-to-day interactions, employees can be held accountable and valued for their role in the organization. Employees who feel valued and trusted make a more significant contribution than those who feel controlled and monitored.

Take this assessment now to learn how effective you are at this new way of communicating to manage performance!

How effective are you as a manager at doing the following:

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1. Communicating specific goals and standards of performance to your employees.

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2. Discussing performance objectively, focusing on actions/results and not personality traits.

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3. Communicating in a way that minimizes defensiveness and promotes cooperation.

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4. Giving clear and specific positive feedback about effective performance.

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5. Understanding comments before giving your viewpoints when someone explains or reports on a problem or other complex situation.

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6. Giving positive feedback when performance improves even if it is not 100% of the expected standard.

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7. Listening to others’ ideas and demonstrate your understanding of them before making a judgment of decision.

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8. Giving clear and specific feedback about deficiencies in performance.

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9. Letting others know what is expected in the future, when giving corrective feedback.

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10. Listening to and acknowledge another’s needs or viewpoint even when you disagree.

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11. Giving positive feedback to all of your employees regularly.

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12. Addressing performance issues in a timely manner.

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13. Encouraging others to solve their own problems rather than giving advice.

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14. Expressing your views, opinions and needs and encourage others to do the same.

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15. Allowing others to finish speaking without interrupting or completing their thoughts.

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16. Creating a work environment where others are motivated to generate ideas and take risks.

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17. Contact Info

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