METRO Fare Pricing and Payment Methods Survey

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* 1. Which of the following services do you currently use? (mark all that apply)

Metro local bus service (includes Route 1, 2, 3, 4, 5, 7, 8, 9 and Husky Line)

Metro express bus service (Metro Breez)

South Portland Bus Service

Shuttlebus-Zoom

Regional Transportation Program (Lakes' Region Explorer)

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* 2. Do you usually need to transfer between Metro buses to complete your trip?

Yes

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* 3. Do you usually need to transfer between Metro and one or more of the following transit services? (check all that apply)

South Portland Bus Service

Shuttlebus-Zoom

Regional Transportation Program (Lakes' Region Explorer)

I don't transfer between Metro and other bus service.

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* 4. In a typical week, how many days do you ride Metro

1 day per week

2-3 days per week

4-5 days per week

6-7 days per week

A few times per month

About once per month

A few times per year

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* 5. How do you usually pay your fare?

Cash when boarding the bus

Single ride ticket

Day pass

10 ride ticket

Monthly pass

Student ID

Employee ID

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* 6. If you are eligible for reduced fare, please select the applicable discount category below.

Seniors ages 65 and older

Medicare recipient

Persons with disabilities

Youth ages 6-18

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* 7. Do you have a smart phone or tablet with internet access?

Yes

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* 8. Do you currently use any of the following? (mark all that apply)

Checking Account

Credit Card

Debit Card

Pre-paid Debit Card

Mobile payment (e.g., Apple or Android Pay)

None of the above

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* 9. Have you either attended one of Metro's public meetings/open houses OR reviewed information on the proposed fare changes?

I attended one of the public meetings/open houses

I have reviewed information on the proposed fare changes

I have NEITHER attended a meeting NOR reviewed any information

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* 10. Metro's proposed fare changes include an increase of the LOCAL base fare to $2.00 (reduced fare to $1.00), a new 90-minute pass in place of transfers, a new discounting method that caps daily and monthly fares when using a smart card or mobilie app, and expanded reduced fare options for seniors, people with disabilities and youth. Please read about all proposed changes at gpmetro.org, then consider how these changes overall may impact you.

The proposed changes are mostly positive for me

Some changes are positive for me and some are negative

The changes will not impact me

The proposed changes are mostly negative for me

If the changes will be negative for you, please indicate how:

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* 11. Of the following choices, which is more important to you?

Keep the cost of using transit as low as possible

Improve the amount and quality of transit service provided

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* 12. METRO respects your privacy and assures you that all personal information will be kept strictly confidential. The following information is being used only to ensure that survey responses are representative of our ridership.

What is your age?

Under 18

18-25

26-44

45-64

65+

Prefer not to answer

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* 13. What is your gender?

Female

Male

Non-binary/third gender/gender non-conforming

Prefer not to say

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* 14. Which do you consider yourself? (check all that apply)

African-American/Black

Caucasian/White

Pacific Islander/Hawaiian

Hispanic

Asian

Middle Eastern/North African

Native American

Prefer not to answer

Other (please specify)

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* 15. What is your total combined annual household income?

Less than $24,999 ($2,084/mo)

$25,000-$49,999 ($2,084-$4,166/mo)

$50,000-$74,999 ($4,167-$6,249/mo)

More than $75,000 ($6,250/mo)

Prefer not to answer

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* 16. Please use this space to provide any specific comments or questions on the proposed fare changes.

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* 17. Please provide your e-mail address if you would like a response to any questions raised in Question 16 above or would like to be included on future Metro communications.

METRO Fare Pricing and Payment Methods Survey

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* 1. Which of the following services do you currently use? (mark all that apply)

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* 2. Do you usually need to transfer between Metro buses to complete your trip?

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* 3. Do you usually need to transfer between Metro and one or more of the following transit services? (check all that apply)

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* 4. In a typical week, how many days do you ride Metro

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* 5. How do you usually pay your fare?

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* 6. If you are eligible for reduced fare, please select the applicable discount category below.

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* 7. Do you have a smart phone or tablet with internet access?

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* 8. Do you currently use any of the following? (mark all that apply)

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* 9. Have you either attended one of Metro's public meetings/open houses OR reviewed information on the proposed fare changes?

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* 11. Of the following choices, which is more important to you?

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* 12. METRO respects your privacy and assures you that all personal information will be kept strictly confidential. The following information is being used only to ensure that survey responses are representative of our ridership. What is your age?

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* 13. What is your gender?

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* 14. Which do you consider yourself? (check all that apply)

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* 15. What is your total combined annual household income?

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* 16. Please use this space to provide any specific comments or questions on the proposed fare changes.

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* 17. Please provide your e-mail address if you would like a response to any questions raised in Question 16 above or would like to be included on future Metro communications.

* 12. METRO respects your privacy and assures you that all personal information will be kept strictly confidential. The following information is being used only to ensure that survey responses are representative of our ridership.

What is your age?