Person Served - Satisfaction Survey - Psychiatric Rehabilitation

In order to improve the quality of our services, we would like to receive direct feedback about how satisfied you are with the services Vinfen provides. Please indicate your satisfaction level by selecting the option that best describes your satisfaction with the areas listed below. We encourage you to include written comments at the end of this survey.

Listening to persons served and their support networks has always been important to us. Your feedback will help us better serve people like you!

1.What site are you filling this out for?(Required.)

2.With the choices I have in the services I receive from the program(Required.)

I am extremely dissatisfied

I am dissatisfied

I am satisfied

I am very satisfied

I am extremely satisfied

N/A

3.With how the help I get meets my needs(Required.)

I am extremely dissatisfied

I am dissatisfied

I am satisfied

I am very satisfied

I am extremely satisfied

N/A

4.With the respect staff show me(Required.)

I am extremely dissatisfied

I am dissatisfied

I am satisfied

I am very satisfied

I am extremely satisfied

N/A

5.With the concern and care staff show me(Required.)

I am extremely dissatisfied

I am dissatisfied

I am satisfied

I am very satisfied

I am extremely satisfied

N/A

6.With the help I get from staff to change and grow(Required.)

I am extremely dissatisfied

I am dissatisfied

I am satisfied

I am very satisfied

I am extremely satisfied

N/A

7.With how staff listen and help me learn new things(Required.)

I am extremely dissatisfied

I am dissatisfied

I am satisfied

I am very satisfied

I am extremely satisfied

N/A

8.With how staff show respect for my language and culture(Required.)

I am extremely dissatisfied

I am dissatisfied

I am satisfied

I am very satisfied

I am extremely satisfied

N/A

9.With the comfort and cleanliness of the environment(Required.)

I am extremely dissatisfied

I am dissatisfied

I am satisfied

I am very satisfied

I am extremely satisfied

N/A

10.With the amount of time I spend in the community in social/leisure activities(Required.)

I am extremely dissatisfied

I am dissatisfied

I am satisfied

I am very satisfied

I am extremely satisfied

N/A

11.With the different ways I can get help(Required.)

I am extremely dissatisfied

I am dissatisfied

I am satisfied

I am very satisfied

I am extremely satisfied

N/A

12.That staff have helped me make positive changes in my life(Required.)

I am extremely dissatisfied

I am dissatisfied

I am satisfied

I am very satisfied

I am extremely satisfied

N/A

13.With the assistance/support I received from program staff to access behavioral health and health care providers.(Required.)

I am extremely dissatisfied

I am dissatisfied

I am satisfied

I am very satisfied

I am extremely satisfied

N/A

14.With the assistance/support I received from program staff to help me establish or improve relationships with others in my life.(Required.)

I am extremely dissatisfied

I am dissatisfied

I am satisfied

I am very satisfied

I am extremely satisfied

N/A

16.Do you have any other comments, questions, or concerns?