The STAR Family Health Team is committed to continually finding ways to provide you the best quality medical care and at the same time; improve your overall patient experience. Please take a few minutes to complete the following survey to help us better serve you.

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* 1. How would you rate your overall experience with our office staff?

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* 2. How would you rate the length of time it took between making your appointment and the visit you just had?

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* 3. Did you get an appointment on the date you wanted?

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* 4. The last time you were sick or concerned you had a health problem, how many days did it take from when you first tried to see your doctor or nurse practitioner to when you actually SAW him/her or someone else in their office?

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* 5. When you see your doctor or nurse practitioner, how often do they or someone else in the office give you an opportunity to ask questions about recommended treatment?

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* 6. When you see your doctor or nurse practitioner, how often do they or someone else in the office involve you as much as you want to be in decisions about your care and treatment?

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* 7. When you see your doctor or nurse practitioner, how often do they or someone else in the office spend enough time with you?

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* 8. Are you aware we offer an After Hours clinic for urgent problems?

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* 9. Is there any additional information or feedback you would like to share with us that could help us improve the way we provide care?

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* 10. Who is your family doctor?

Thank-you for your time!

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