Console Cloud Survey Help us learn more about your business, so we can implement cloud for you as soon as possible. Question Title * 1. Your Name Question Title * 2. Your Console customer number Question Title * 3. You use your current property management software for... Residential Commercial Sales Holiday Question Title * 4. How many active properties do you currently manage? Question Title * 5. On average per month, how many times would you have a property change ownership? Question Title * 6. What percentage of your receipts are done via: Deposit Cash Cheque Question Title * 7. Do you currently receipt rent manually or use the Banklink feature? Manual Banklink feature Question Title * 8. How many users currently use GatewayLive? Question Title * 9. Do you use the LiveAgent app for inspections? Yes No Don't know Question Title * 10. Do you currently use GatewayLive to manage and track maintenance issues? Yes No Don't know Question Title * 11. How many times do you run a disbursement per month? Question Title * 12. Approximately what percentage of owners receive their statements by email? Question Title * 13. Please indicate which of the following fees you currently charge on your management agreements: Rent Commissions Let Fee Management Fee Sundry Fee Lease Renewal Fee Bank Fees Inspection Fees Maintenance Commission Other (please specify) Question Title * 14. Do you send owners their invoices and statements out of Gateway using email? Yes No Don't know Question Title * 15. Do you pay creditors via BPAY? Yes No Don't know Question Title * 16. Please indicate which of the following payment methods you use to receipt rent from tenants Direct Credit / EFT Direct debit through the bank Direct debit through another provider (eg. Ezidebit) DEFT BPAY RentalRewards Other (please specify) Question Title * 17. Do you use either of the following when receipting rent in GatewayLive? Rent rebates Rent deductions If so, approximately how many tenants utilise this feature? Question Title * 18. Do you currently invoice tenants from Gateway for water consumption or bond claims (e.g. cleaning/damages)? Yes No Don't know Question Title * 19. Do you currently receipt water deposits from tenants? Yes No Don't know Done
