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We're sorry to see you go
We're sorry to see you go and would like to understand why. Thank you for your feedback.
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1.
What type of Insightly account did you cancel?
(Required.)
Free (Gratis) account
Free Trial account
Paid account
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2.
What solution did you decide to use?
(Required.)
I switched to another Project Management solution (you can elaborate in an upcoming question)
No CRM
I had multiple Insightly accounts and only kept 1
Excel or other spreadsheet tool
I switched to another CRM solution (you can elaborate in an upcoming question)
Other (please specify below)
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3.
I cancelled my Insightly account because (select all that apply)
(Required.)
We don’t need CRM at this time
We had difficulty learning and adopting it
We didn’t use it
My company went out of business
Insightly did not meet my needs (you can elaborate in an upcoming question)
Other (please specify below)
