STORE INFORMATION

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* 1. Name of Business

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* 2. Opening and Closing Time on Training Day

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* 3. Website

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* 4. Main Number

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* 5. Contact Person and Your Title

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* 6. Your Email Address

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* 7. Contact Person's Cell Number

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* 8. Number of Locations

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* 9. Wire Service/Relay Memberships

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* 10. POS System Currently Used

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* 11. Years in Business

SALES INFORMATION

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* 12. Percentage of Phone vs. Walk-In Traffic

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* 13. Starting Price for Dozen Roses

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* 14. Starting Price for Vase Arrangements (or Hand Tieds Outside North America)

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* 15. Starting Price for Fruit or Food Baskets

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* 16. Starting Price for Basic Sympathy Designs

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* 17. Starting Price for Standing Sprays

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* 18. Average Sale Value for a Delivery Order

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* 19. Standard Delivery Fee

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* 20. Express Delivery Fee

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* 21. What is the Highest Priced Design Typically in Your Cooler

STAFF INFORMATION

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* 22. Total Number Who Make Sales

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* 23. Do You Use Holiday Help?

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* 24. Do You Hold Regular Sales Meetings?

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* 25. Biggest Struggle with Sales Staff?

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* 26. Do You Offer Contests or Incentives?

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* 27. Any additional issues or topics to have addresses in the training?

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* 28. Your biggest goal for the training session?

CONFIRMATION

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* 29. I have (or will) download the Training Packet and print a copy for each person who will participate in the training sessions.

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