STORE INFORMATION

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* 1. Name of Business

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* 2. Opening and Closing Time on Training Day

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* 3. Website

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* 4. Main Number

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* 5. Contact Person and Title AND your email address

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* 6. Contact Person's Cell Number

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* 7. Number of Locations

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* 8. Wire Service/Relay Memberships

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* 9. POS System Currently Used

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* 10. Years in Business

SALES INFORMATION

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* 11. Percentage of Phone vs. Walk-In Traffic

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* 12. Starting Price for Dozen Roses

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* 13. Starting Price for Vase Arrangements (or Hand Tieds Outside North America)

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* 14. Starting Price for Fruit (or Fruit + Gourmet) Baskets/Hampers

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* 15. Starting Price for Sympathy (Traditional/Classic)

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* 16. Starting Price for Sympathy (Standing/Easel Spray)

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* 17. Starting Price for Balloons

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* 18. Starting Price for Candy

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* 19. Starting Price for Greeting Cards

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* 20. Starting Price for Other Add Ons

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* 21. Average Sale Value for a Delivery Order

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* 22. Standard Delivery Fee

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* 23. Express Delivery Fee

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* 24. What is the HIGHEST price design typically available in your cooler?

STAFF INFORMATION

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* 25. Total Number Who Make Sales

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* 26. Do You Use Holiday Help?

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* 27. Do You Hold Regular Sales Meetings?

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* 28. Biggest Struggle with Sales Staff?

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* 29. Do You Offer Contests or Incentives?

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* 30. Any Issues or Topics You Would Like to Have Addressed in the Training?

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* 31. What is the Biggest, Singular Goal for the Training Session?

CONFIRMATION

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* 32. I have (or will) download the Training Packet and print a copy for each person who will participate in the training sessions.

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