Machine First Delivery Survey

Question Title

* 1. Do you have a formal Automation CoE/ Office of Automation?

Have it for more than a year

Have it since last year

Implementing one now

Will be implementing within an year

Thinking about implementing it

Haven’t thought about it / Not interested

Question Title

* 2. How would you prefer to develop automation competencies?

Mostly in-house

Equal in-house and outsourced

Mostly Outsourced

Question Title

* 3. What is the estimated payback period in months for Process Automation projects?

Immediate

Within 6 months

6 - 12 Months

1 - 3 Years

More than 3 Years

Question Title

* 4. What is the estimated payback period in months for Automation projects using AI/ML?

Immediate

Within 6 Months

6 - 12 Months

1 - 3 Years

More than 3 Years

Question Title

* 5. How have you implemented AI-based Automation use cases inside your enterprise?

Haven't thought about it

Will implement within the next year

Implemented as PoCs

Implemented as pilots with limited scale deployment

Full scale deployed instances

Question Title

* 6. What would be the reason to go for a Machine First approach (where humans train machines to be the first point of contact)?

Question Title

* 7. Would you prefer a one product strategy for RPA or multi-product strategy for RPA? Why?

Question Title

* 8. Would you be open to using cloud-based AI platforms that may entail your data (some potentially sensitive) being on secure public clouds within your region?

Question Title

* 9. Would you prefer developing AI based automation projects using open source AI frameworks or AI platforms from public cloud providers (Azure/AWS/Google etc.?)

Question Title

* 10. What business area/(s) do you see the highest potential for Advanced AI algorithms in your industry?

Question Title

* 11. Do you see increased use of machine's / automation within your enterprise and where is focus currently (business ops/ IT Ops, etc.)?

Question Title

* 12. How and where are automation priorities defined within your enterprise? Is it local to business units (Business Ops or IT Ops or Agile) or is the automation strategy running from the top with impact across the organization (i.e. CAO or automation office)?

Question Title

* 13. What kind of impact is machine is having on your enterprise and business? (Productivity gains, reduced human errors, user experience or agility, etc.)

Machine First Delivery

Question Title

* 1. Do you have a formal Automation CoE/ Office of Automation?

Question Title

* 2. How would you prefer to develop automation competencies?

Question Title

* 3. What is the estimated payback period in months for Process Automation projects?

Question Title

* 4. What is the estimated payback period in months for Automation projects using AI/ML?

Question Title

* 5. How have you implemented AI-based Automation use cases inside your enterprise?

Question Title

* 6. What would be the reason to go for a Machine First approach (where humans train machines to be the first point of contact)?

Question Title

* 7. Would you prefer a one product strategy for RPA or multi-product strategy for RPA? Why?

Question Title

* 8. Would you be open to using cloud-based AI platforms that may entail your data (some potentially sensitive) being on secure public clouds within your region?

Question Title

* 9. Would you prefer developing AI based automation projects using open source AI frameworks or AI platforms from public cloud providers (Azure/AWS/Google etc.?)

Question Title

* 10. What business area/(s) do you see the highest potential for Advanced AI algorithms in your industry?

Question Title

* 11. Do you see increased use of machine's / automation within your enterprise and where is focus currently (business ops/ IT Ops, etc.)?

Question Title

* 12. How and where are automation priorities defined within your enterprise? Is it local to business units (Business Ops or IT Ops or Agile) or is the automation strategy running from the top with impact across the organization (i.e. CAO or automation office)?

Question Title

* 13. What kind of impact is machine is having on your enterprise and business? (Productivity gains, reduced human errors, user experience or agility, etc.)

Question Title

* 14. What is driving your automation agenda (productivity/FTE reduction, user experience etc.)?

Question Title

* 15. What are your biggest challenges in implementing Machine First or Automation apart from availability of skilled resources?

Question Title

* 16. What security challenges do you foresee when "Machine" becomes first line of defense and how you plan to overcome it?