Thank you for participating in the Pickering Public Library's Hotspot program! Your feedback will be used to improve the program by helping us better understand how this service is used. Your responses are anonymous, and they will not be identified by individual. All responses will be compiled together and analyzed as a group. If you have any questions or concerns please contact Saul Perdomo, Digital Project Leader, at 905-706-1634 or saulperdomo@picnet.org.

* 1. Over your two-week borrowing period, how often was the PPL Connect hotspot used to access the Internet in your household?

* 2. How did you and others in your household use the PPL Connect hotspot? (Check all that apply)

* 3. How many people live in your household?

1
i We adjusted the number you entered based on the slider’s scale.

* 4. Has your knowledge of any of the following increased after participating in the PPL Connect hotspot program? (Check all that apply)

* 5. Do you have regular access to the Internet at home?

* 6. How often do you use the Internet outside of the PPL Connect hotspot program?

* 7. Rate your familiarity/experience with the Internet:

* 8. Rate your familiarity/experience with computer software (for example, Microsoft Office applications):

* 9. How long have you been a member of the Pickering Public Library?

* 10. Has the hotspot program impacted your perception of the Pickering Public Library?

* 11. On a scale of 1 to 10 how would you rate the PPL Connect hotspot program?

Poor
i We adjusted the number you entered based on the slider’s scale.

* 12. How did you feel about the length of the 2-week lending period?

* 13. Are you more likely to visit the Library after participating in the hotspot program?

* 14. Are you more likely to use the Library's online resources after participating in the hotspot program?

* 15. Do you have any comments about the hotspot program?

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