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* 1. How was the appointment for your visit scheduled?

Please rate each by circling the number that best describes your opinion

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* 2. How would you rate the length of time it took between making your appointment and the visit.

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* 3. How would you rate the helpfullness of the reception staff? (before and upon arrival for your exam)

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* 4. How would you rate the hours we are open?

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* 5. How would you rate the willingness of our staff to answer any of your questions?

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* 6. How would you rate the time and care the technologist took to explain your exam to you?

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* 7. Please rate your comfort level during your exam. (courtesy and respect you were given, friendliness and kindness)

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* 8. Please rate the thoroughness of the technologist to explain the end of your exam. (proceed to change and exit; book another appt before leaving; timeliness of reporting)

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* 9. Please rate the cleanliness and neatness of our clinic.

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* 10. Would you recommend the clinic to a friend or family member?

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* 11. Regarding your overall experience visiting our clinic, please list things that we are doing well.

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* 12. If there were some things you could change about this visit to improve it, what would they be?

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