TSG Payments Excellence Awards - Restaurant Smart Terminal - 2021

The TSG Payments Excellence Awards recognize organizations in the industry that embody the vision, dedication, and demonstration of excellence in the payments world. These awards highlight companies that have successfully navigated changes in the payments industry and transcend everyday standards to make a difference and improve the quality and productivity of the ecosystem

Restaurant Smart Terminal Provider of the Year Award

TSG defines a smart terminal as a new generation POS terminal equipped with a touch screen that is easily programmable and based on popular operating systems such as Android, iOS or Windows. These systems are also integrated with a wide variety of business function applications (primarily cloud-based applications). For instance, smart terminals can be equipped with accounting software to simplify payroll, data analytics tools to optimize business practices, as well as the ability to add loyalty programs and gift card processing to offer holistic customer experiences. All functionality, features, and tools must be innate within your organization’s product, meaning third-party/partner solutions should not be considered in the survey.

Multiple submissions for multiple products are accepted. Complete the following questionnaire by Tuesday, November 16th. Entries will be judged by a panel of TSG payments experts who focus on the smart terminal market. The winner will announced in early December.

CONDITIONS AND ELIGIBILITY
No purchase necessary. A purchase will not improve your chances of winning. All fintech, payments, and software players are welcome to enter.

DISCLAIMER
TSG does not endorse any vendor, product or service depicted, and does not advise users to select only those vendors with the highest ratings or other designation. TSG disclaims all warranties, expressed or implied, including any warranties of merchantability or fitness for a particular purpose.

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* 1. What the name of your company

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* 2. What is your first and last name?

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* 3. What is your email address?

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* 4. What is your job title?

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* 5. What is the name of your smart terminal solution?

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* 6. Does your organization serve clients within the U.S.?

Yes

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* 7. Indicate your organization’s target market for smart terminal solution. Select all applicable answers.

Small Business (<$5 million in annual sales)

Midmarket ($5-$50 million in annual sales)

Enterprise (>$50 million in annual sales)

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* 8. What types of businesses does your organization primarily sell to? Select all applicable answers.

Full-Service Restaurants

QSR

Fast Food/Drive Thru

Food Trucks

Caterers

Drinking Places/Bars/Clubs

Other (please specify)

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* 9. Reporting/Management - Mark all applicable features that your organization’s product or solution supports.

Inventory Tracking

Historical Sales Analytics

Product Popularity Analytics (i.e. top selling products)

Sales Forecasting

Sales Channel Analytics

Accounting Features/Tracking

Predictive Product Ordering

Weather Tracking Analytics

Time of Day Sales Analytics

Employee Sales Tracking

Customer Analytics (i.e. lifetime or historical value of a given customer)

Table Management

Table Analytics (i.e. table turnover time)

Kitchen Display System

Delivery Management

Reservation Management

Kiosk Mode

Menu Management

Other (Please list all additional reporting/management features your organization’s product may offer not already listed above)

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* 10. Support - Mark all applicable features that your organization supports.

24 hour Support

Multi-location support

Installation/Setup Services

Training

Other (Please list all support functions your organization may offer not already listed above)

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* 11. Does your organization’s product/solution support credit card acceptance?

Yes

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* 12. Card Acceptance - Mark all applicable features that your organization’s smart terminal solution supports.

Chip/PIN Card Payments

Contactless Payments (e.g., Apple Pay, Google Pay)

Online support for Apple Pay

Pay at The Table or Wireless Terminals

Offline Processing/Offline Mode – Acceptance without WIFI connection

QR Code Payment Options

Social Media Payment Integration(s)

Other (Please list all additional card acceptance features your organization may offer not already listed above)

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* 13. Loyalty/Marketing - Mark all applicable features that your organization’s smart terminal solution supports.

Email Marketing

Social Media Management

Online Ordering

Website Building Support

Geofence Marketing

SEO (Search Engine Optimization) Support

Loyalty Programs

CRM Functionality

Gift Cards

Other (Please list all additional loyalty/marketing features your organization’s product may offer not already listed above)

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* 14. Employee Management - Mark all applicable features that your organization’s smart terminal solution supports.

Time Clock Management

Payroll

Employee Scheduling

Employee Communication Platform

Other (Please list all additional employee management features your organization’s product may offer not already listed above)

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* 15. Does your point of sale solution offer an app marketplace, with third-party apps available?

Yes

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* 16. Please list notable third-party partnerships or integrations that may augment your organization’s smart terminal offering (i.e. OpenTable, Compeat, Boomtown, MailChimp, etc.)

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* 17. Does your point of sale solution have proprietary hardware, such as the terminal itself or accessories?

Yes, proprietary terminal hardware

Yes, proprietary terminal accessories (e.g., printer)

No, the terminal can be used on multiple types of devices

Comments

Question Title

* 1. What the name of your company

Question Title

* 2. What is your first and last name?

Question Title

* 3. What is your email address?

Question Title

* 4. What is your job title?

Question Title

* 5. What is the name of your smart terminal solution?

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* 6. Does your organization serve clients within the U.S.?

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* 7. Indicate your organization’s target market for smart terminal solution. Select all applicable answers.

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* 8. What types of businesses does your organization primarily sell to? Select all applicable answers.

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* 9. Reporting/Management - Mark all applicable features that your organization’s product or solution supports.

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* 10. Support - Mark all applicable features that your organization supports.

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* 11. Does your organization’s product/solution support credit card acceptance?

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* 12. Card Acceptance - Mark all applicable features that your organization’s smart terminal solution supports.

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* 13. Loyalty/Marketing - Mark all applicable features that your organization’s smart terminal solution supports.

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* 14. Employee Management - Mark all applicable features that your organization’s smart terminal solution supports.

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* 15. Does your point of sale solution offer an app marketplace, with third-party apps available?

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* 16. Please list notable third-party partnerships or integrations that may augment your organization’s smart terminal offering (i.e. OpenTable, Compeat, Boomtown, MailChimp, etc.)

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* 17. Does your point of sale solution have proprietary hardware, such as the terminal itself or accessories?

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* 18. What new or innovative aspects/features does your smart terminal offer that differentiates it from competitors?