* 1. What type of assistance did you receive from KCAO? If you are unsure of the type of assistance you received please provide the KCAO location you visited.

* 2. I was helped in a timely manner.

* 3. I was treated in a respectful and professional manner.

* 4. I was informed about other KCAO or community services.

* 5. When I came into the building, I felt welcomed.

* 6. The building I received services from was clean.

* 7. I would recommend KCAO to friends and/or family.

* 8. The staff had good knowledge of the KCAO services I requested.

* 9. I was able to communicate my unmet needs.

* 10. Please provide comments on how we can better serve you.

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