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* 1. What type of assistance did you receive from KCAO? If you are unsure of the type of assistance you received please provide the KCAO location you visited.

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* 2. I was helped in a timely manner.

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* 3. I was treated in a respectful and professional manner.

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* 4. I was informed about other KCAO or community services.

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* 5. When I came into the building, I felt welcomed.

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* 6. The building I received services from was clean.

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* 7. I would recommend KCAO to friends and/or family.

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* 8. The staff had good knowledge of the KCAO services I requested.

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* 9. I was able to communicate my needs.

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* 10. Please provide comments on how we can better serve you.

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* 11. Based on the feedback you shared in this survey; do you wish to be contacted by a KCAO representative.

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* 12. If yes to question 11, please provide your name and the best phone number to reach you.

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