SYSPRO Survey

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* 1. Name

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* 2. Email

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* 3. Which Industry do you operate in?

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* 4. Please specify which Region you are in.

Personal Biography

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* 5. How many years have you been using an ERP system?

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* 6. How many years have you been using SYSPRO?

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* 7. What is your management designation?

Owner/ CEO

Executive

Senior Manager

Manager

Supervisor

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* 8. In which department do you primarily function in?

Office of Finance

Operations

Logistics

Marketing

Sales

Human Resources

Other (please specify)

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* 9. Please answer the below questions.

	Yes	No
Did your business system support you in ensuring business continuity?	Did your business system support you in ensuring business continuity? Yes	Did your business system support you in ensuring business continuity? No
Did your business system provide you with sufficient actionable business insights to allow you to respond timeously?	Did your business system provide you with sufficient actionable business insights to allow you to respond timeously? Yes	Did your business system provide you with sufficient actionable business insights to allow you to respond timeously? No
Was your business system able to react to the impact of the pandemic on current and future demands?	Was your business system able to react to the impact of the pandemic on current and future demands? Yes	Was your business system able to react to the impact of the pandemic on current and future demands? No
Did your business system allow you to monitor your management of cash flow?	Did your business system allow you to monitor your management of cash flow? Yes	Did your business system allow you to monitor your management of cash flow? No
Did you expect your suppliers to have business continuity plans?	Did you expect your suppliers to have business continuity plans? Yes	Did you expect your suppliers to have business continuity plans? No
Did you investigate multi-sourcing and dual supply chain strategies to reduce potential supply chain risk?	Did you investigate multi-sourcing and dual supply chain strategies to reduce potential supply chain risk? Yes	Did you investigate multi-sourcing and dual supply chain strategies to reduce potential supply chain risk? No

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* 10. How many employees does your organisation have?

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* 11. About your Business.

	Yes	No
Is your business primarily focused on manufacturing and distributing products?	Is your business primarily focused on manufacturing and distributing products? Yes	Is your business primarily focused on manufacturing and distributing products? No
Are your physical operations geographically distributed?	Are your physical operations geographically distributed? Yes	Are your physical operations geographically distributed? No
Are your suppliers predominantly local?	Are your suppliers predominantly local? Yes	Are your suppliers predominantly local? No
Is your operation heavily reliant on an outsourced supply chain and/or operations (e.g. sub-contract manufacturing or off-shore distribution)	Is your operation heavily reliant on an outsourced supply chain and/or operations (e.g. sub-contract manufacturing or off-shore distribution) Yes	Is your operation heavily reliant on an outsourced supply chain and/or operations (e.g. sub-contract manufacturing or off-shore distribution) No
Do you consider your organisation to be Lean with frequent replenishment of the supply chain?	Do you consider your organisation to be Lean with frequent replenishment of the supply chain? Yes	Do you consider your organisation to be Lean with frequent replenishment of the supply chain? No
Are your customers predominantly local?	Are your customers predominantly local? Yes	Are your customers predominantly local? No

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* 12. Remote Working.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Based on what we do, our administrative staff cannot work from home, which significantly distrupted our ability to operate our business	Based on what we do, our administrative staff cannot work from home, which significantly distrupted our ability to operate our business Strongly Agree	Based on what we do, our administrative staff cannot work from home, which significantly distrupted our ability to operate our business Agree	Based on what we do, our administrative staff cannot work from home, which significantly distrupted our ability to operate our business Neutral	Based on what we do, our administrative staff cannot work from home, which significantly distrupted our ability to operate our business Disagree	Based on what we do, our administrative staff cannot work from home, which significantly distrupted our ability to operate our business Strongly Disagree
Based on what we do, our operations staff cannot work from home, which significantly distrupted our ability to operate our business	Based on what we do, our operations staff cannot work from home, which significantly distrupted our ability to operate our business Strongly Agree	Based on what we do, our operations staff cannot work from home, which significantly distrupted our ability to operate our business Agree	Based on what we do, our operations staff cannot work from home, which significantly distrupted our ability to operate our business Neutral	Based on what we do, our operations staff cannot work from home, which significantly distrupted our ability to operate our business Disagree	Based on what we do, our operations staff cannot work from home, which significantly distrupted our ability to operate our business Strongly Disagree
Most of our staff are able to continue working from home.	Most of our staff are able to continue working from home. Strongly Agree	Most of our staff are able to continue working from home. Agree	Most of our staff are able to continue working from home. Neutral	Most of our staff are able to continue working from home. Disagree	Most of our staff are able to continue working from home. Strongly Disagree
After this pandemic, we will allow our employees to continue working from home where possible.	After this pandemic, we will allow our employees to continue working from home where possible. Strongly Agree	After this pandemic, we will allow our employees to continue working from home where possible. Agree	After this pandemic, we will allow our employees to continue working from home where possible. Neutral	After this pandemic, we will allow our employees to continue working from home where possible. Disagree	After this pandemic, we will allow our employees to continue working from home where possible. Strongly Disagree
If we do not allow our staff to work from home where possible, we envisage that we will lose employees to jobs that do.	If we do not allow our staff to work from home where possible, we envisage that we will lose employees to jobs that do. Strongly Agree	If we do not allow our staff to work from home where possible, we envisage that we will lose employees to jobs that do. Agree	If we do not allow our staff to work from home where possible, we envisage that we will lose employees to jobs that do. Neutral	If we do not allow our staff to work from home where possible, we envisage that we will lose employees to jobs that do. Disagree	If we do not allow our staff to work from home where possible, we envisage that we will lose employees to jobs that do. Strongly Disagree
We will need to invest more in IT systems that help our staff to work from home	We will need to invest more in IT systems that help our staff to work from home Strongly Agree	We will need to invest more in IT systems that help our staff to work from home Agree	We will need to invest more in IT systems that help our staff to work from home Neutral	We will need to invest more in IT systems that help our staff to work from home Disagree	We will need to invest more in IT systems that help our staff to work from home Strongly Disagree
We will reduce our employees standard working hours and allow more flexible working hours	We will reduce our employees standard working hours and allow more flexible working hours Strongly Agree	We will reduce our employees standard working hours and allow more flexible working hours Agree	We will reduce our employees standard working hours and allow more flexible working hours Neutral	We will reduce our employees standard working hours and allow more flexible working hours Disagree	We will reduce our employees standard working hours and allow more flexible working hours Strongly Disagree
We will offer financial support for home office equipment and supplies to our staff	We will offer financial support for home office equipment and supplies to our staff Strongly Agree	We will offer financial support for home office equipment and supplies to our staff Agree	We will offer financial support for home office equipment and supplies to our staff Neutral	We will offer financial support for home office equipment and supplies to our staff Disagree	We will offer financial support for home office equipment and supplies to our staff Strongly Disagree

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* 13. Labour Impact.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
We had no choice but to furlough staff during the COVID-19 pandemic	We had no choice but to furlough staff during the COVID-19 pandemic Strongly Agree	We had no choice but to furlough staff during the COVID-19 pandemic Agree	We had no choice but to furlough staff during the COVID-19 pandemic Neutral	We had no choice but to furlough staff during the COVID-19 pandemic Disagree	We had no choice but to furlough staff during the COVID-19 pandemic Strongly Disagree
Not all of our staff will return from furlough	Not all of our staff will return from furlough Strongly Agree	Not all of our staff will return from furlough Agree	Not all of our staff will return from furlough Neutral	Not all of our staff will return from furlough Disagree	Not all of our staff will return from furlough Strongly Disagree
We will look to reduce headcounts	We will look to reduce headcounts Strongly Agree	We will look to reduce headcounts Agree	We will look to reduce headcounts Neutral	We will look to reduce headcounts Disagree	We will look to reduce headcounts Strongly Disagree
We will restructure the leadership of the business operations	We will restructure the leadership of the business operations Strongly Agree	We will restructure the leadership of the business operations Agree	We will restructure the leadership of the business operations Neutral	We will restructure the leadership of the business operations Disagree	We will restructure the leadership of the business operations Strongly Disagree
We will potentially close some manufacturing operations	We will potentially close some manufacturing operations Strongly Agree	We will potentially close some manufacturing operations Agree	We will potentially close some manufacturing operations Neutral	We will potentially close some manufacturing operations Disagree	We will potentially close some manufacturing operations Strongly Disagree

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* 14. Business Systems.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
We found our business systems to be inadequate during this time.	We found our business systems to be inadequate during this time. Strongly Agree	We found our business systems to be inadequate during this time. Agree	We found our business systems to be inadequate during this time. Neutral	We found our business systems to be inadequate during this time. Disagree	We found our business systems to be inadequate during this time. Strongly Disagree
accessibility and availability was inadequate and therefore we will evaluate cloud based business systems to resolve this	accessibility and availability was inadequate and therefore we will evaluate cloud based business systems to resolve this Strongly Agree	accessibility and availability was inadequate and therefore we will evaluate cloud based business systems to resolve this Agree	accessibility and availability was inadequate and therefore we will evaluate cloud based business systems to resolve this Neutral	accessibility and availability was inadequate and therefore we will evaluate cloud based business systems to resolve this Disagree	accessibility and availability was inadequate and therefore we will evaluate cloud based business systems to resolve this Strongly Disagree
Our business systems assisted us in improving our business continuity	Our business systems assisted us in improving our business continuity Strongly Agree	Our business systems assisted us in improving our business continuity Agree	Our business systems assisted us in improving our business continuity Neutral	Our business systems assisted us in improving our business continuity Disagree	Our business systems assisted us in improving our business continuity Strongly Disagree

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* 15. Supply Chain.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Some of our suppliers were unable to supply us and impacted our ability to supply our customers.	Some of our suppliers were unable to supply us and impacted our ability to supply our customers. Strongly Agree	Some of our suppliers were unable to supply us and impacted our ability to supply our customers. Agree	Some of our suppliers were unable to supply us and impacted our ability to supply our customers. Neutral	Some of our suppliers were unable to supply us and impacted our ability to supply our customers. Disagree	Some of our suppliers were unable to supply us and impacted our ability to supply our customers. Strongly Disagree
Some of our suppliers went out of business and impacted our ability to supply our customers.	Some of our suppliers went out of business and impacted our ability to supply our customers. Strongly Agree	Some of our suppliers went out of business and impacted our ability to supply our customers. Agree	Some of our suppliers went out of business and impacted our ability to supply our customers. Neutral	Some of our suppliers went out of business and impacted our ability to supply our customers. Disagree	Some of our suppliers went out of business and impacted our ability to supply our customers. Strongly Disagree
You have a highly integrated multi-country global supply chain that was interrupted in the source country.	You have a highly integrated multi-country global supply chain that was interrupted in the source country. Strongly Agree	You have a highly integrated multi-country global supply chain that was interrupted in the source country. Agree	You have a highly integrated multi-country global supply chain that was interrupted in the source country. Neutral	You have a highly integrated multi-country global supply chain that was interrupted in the source country. Disagree	You have a highly integrated multi-country global supply chain that was interrupted in the source country. Strongly Disagree
You have a highly integrated multi-country global supply chain that was interrupted passing through another country.	You have a highly integrated multi-country global supply chain that was interrupted passing through another country. Strongly Agree	You have a highly integrated multi-country global supply chain that was interrupted passing through another country. Agree	You have a highly integrated multi-country global supply chain that was interrupted passing through another country. Neutral	You have a highly integrated multi-country global supply chain that was interrupted passing through another country. Disagree	You have a highly integrated multi-country global supply chain that was interrupted passing through another country. Strongly Disagree
Our business system provided us with sufficient business insights that allowed us to respond timeously.	Our business system provided us with sufficient business insights that allowed us to respond timeously. Strongly Agree	Our business system provided us with sufficient business insights that allowed us to respond timeously. Agree	Our business system provided us with sufficient business insights that allowed us to respond timeously. Neutral	Our business system provided us with sufficient business insights that allowed us to respond timeously. Disagree	Our business system provided us with sufficient business insights that allowed us to respond timeously. Strongly Disagree

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* 16. Planning.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Our business system was able to react to the impact of the pandemic on our demand and future demands	Our business system was able to react to the impact of the pandemic on our demand and future demands Strongly Agree	Our business system was able to react to the impact of the pandemic on our demand and future demands Agree	Our business system was able to react to the impact of the pandemic on our demand and future demands Neutral	Our business system was able to react to the impact of the pandemic on our demand and future demands Disagree	Our business system was able to react to the impact of the pandemic on our demand and future demands Strongly Disagree
Our planning tools assisted us in adjusting our operations to reflect the change in demand	Our planning tools assisted us in adjusting our operations to reflect the change in demand Strongly Agree	Our planning tools assisted us in adjusting our operations to reflect the change in demand Agree	Our planning tools assisted us in adjusting our operations to reflect the change in demand Neutral	Our planning tools assisted us in adjusting our operations to reflect the change in demand Disagree	Our planning tools assisted us in adjusting our operations to reflect the change in demand Strongly Disagree

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* 17. Distribution of Goods / Services.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Our logistics and distribution channels were severely affected by the pandemic	Our logistics and distribution channels were severely affected by the pandemic Strongly Agree	Our logistics and distribution channels were severely affected by the pandemic Agree	Our logistics and distribution channels were severely affected by the pandemic Neutral	Our logistics and distribution channels were severely affected by the pandemic Disagree	Our logistics and distribution channels were severely affected by the pandemic Strongly Disagree
We were inadequately prepared for the changes in demand placed on the distribution channel	We were inadequately prepared for the changes in demand placed on the distribution channel Strongly Agree	We were inadequately prepared for the changes in demand placed on the distribution channel Agree	We were inadequately prepared for the changes in demand placed on the distribution channel Neutral	We were inadequately prepared for the changes in demand placed on the distribution channel Disagree	We were inadequately prepared for the changes in demand placed on the distribution channel Strongly Disagree
We were unable to deliver at the same efficiencies as before.	We were unable to deliver at the same efficiencies as before. Strongly Agree	We were unable to deliver at the same efficiencies as before. Agree	We were unable to deliver at the same efficiencies as before. Neutral	We were unable to deliver at the same efficiencies as before. Disagree	We were unable to deliver at the same efficiencies as before. Strongly Disagree
We anticipate losing customers due to our inability to supply	We anticipate losing customers due to our inability to supply Strongly Agree	We anticipate losing customers due to our inability to supply Agree	We anticipate losing customers due to our inability to supply Neutral	We anticipate losing customers due to our inability to supply Disagree	We anticipate losing customers due to our inability to supply Strongly Disagree

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* 18. Cash Flow & Capital.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
We were able to produce trading statements accurately and quickly	We were able to produce trading statements accurately and quickly Strongly Agree	We were able to produce trading statements accurately and quickly Agree	We were able to produce trading statements accurately and quickly Neutral	We were able to produce trading statements accurately and quickly Disagree	We were able to produce trading statements accurately and quickly Strongly Disagree
Our business system allowed us to closely model and monitor our cash management	Our business system allowed us to closely model and monitor our cash management Strongly Agree	Our business system allowed us to closely model and monitor our cash management Agree	Our business system allowed us to closely model and monitor our cash management Neutral	Our business system allowed us to closely model and monitor our cash management Disagree	Our business system allowed us to closely model and monitor our cash management Strongly Disagree

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* 19. Business Continuity & Risk.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Our business system is an integral part of the business continuity plan	Our business system is an integral part of the business continuity plan Strongly Agree	Our business system is an integral part of the business continuity plan Agree	Our business system is an integral part of the business continuity plan Neutral	Our business system is an integral part of the business continuity plan Disagree	Our business system is an integral part of the business continuity plan Strongly Disagree
Our business system is an integral part of the risk mitigation process	Our business system is an integral part of the risk mitigation process Strongly Agree	Our business system is an integral part of the risk mitigation process Agree	Our business system is an integral part of the risk mitigation process Neutral	Our business system is an integral part of the risk mitigation process Disagree	Our business system is an integral part of the risk mitigation process Strongly Disagree
We will expect that all of our suppliers have business continuity plans	We will expect that all of our suppliers have business continuity plans Strongly Agree	We will expect that all of our suppliers have business continuity plans Agree	We will expect that all of our suppliers have business continuity plans Neutral	We will expect that all of our suppliers have business continuity plans Disagree	We will expect that all of our suppliers have business continuity plans Strongly Disagree

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* 20. Personal Views.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
We think the government schemes were sufficient to protect our business	We think the government schemes were sufficient to protect our business Strongly Agree	We think the government schemes were sufficient to protect our business Agree	We think the government schemes were sufficient to protect our business Neutral	We think the government schemes were sufficient to protect our business Disagree	We think the government schemes were sufficient to protect our business Strongly Disagree
We think the government schemes were sufficient to protect our industry	We think the government schemes were sufficient to protect our industry Strongly Agree	We think the government schemes were sufficient to protect our industry Agree	We think the government schemes were sufficient to protect our industry Neutral	We think the government schemes were sufficient to protect our industry Disagree	We think the government schemes were sufficient to protect our industry Strongly Disagree
We think the government schemes were sufficient to protect jobs	We think the government schemes were sufficient to protect jobs Strongly Agree	We think the government schemes were sufficient to protect jobs Agree	We think the government schemes were sufficient to protect jobs Neutral	We think the government schemes were sufficient to protect jobs Disagree	We think the government schemes were sufficient to protect jobs Strongly Disagree

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* 21. Dealing with Future Interruptions.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Agree
We will have to reconsider our existing business models for sourcing, manufacturing and distribution.	We will have to reconsider our existing business models for sourcing, manufacturing and distribution. Strongly Agree	We will have to reconsider our existing business models for sourcing, manufacturing and distribution. Agree	We will have to reconsider our existing business models for sourcing, manufacturing and distribution. Neutral	We will have to reconsider our existing business models for sourcing, manufacturing and distribution. Disagree	We will have to reconsider our existing business models for sourcing, manufacturing and distribution. Strongly Agree
We are investigating multi-sourcing and dual supply chain strategies to reduce potential supply chain risk.	We are investigating multi-sourcing and dual supply chain strategies to reduce potential supply chain risk. Strongly Agree	We are investigating multi-sourcing and dual supply chain strategies to reduce potential supply chain risk. Agree	We are investigating multi-sourcing and dual supply chain strategies to reduce potential supply chain risk. Neutral	We are investigating multi-sourcing and dual supply chain strategies to reduce potential supply chain risk. Disagree	We are investigating multi-sourcing and dual supply chain strategies to reduce potential supply chain risk. Strongly Agree
We will change our supply models to source more locally, and reduce imports	We will change our supply models to source more locally, and reduce imports Strongly Agree	We will change our supply models to source more locally, and reduce imports Agree	We will change our supply models to source more locally, and reduce imports Neutral	We will change our supply models to source more locally, and reduce imports Disagree	We will change our supply models to source more locally, and reduce imports Strongly Agree
We will strategically reshore manufacture or supply of our key products.	We will strategically reshore manufacture or supply of our key products. Strongly Agree	We will strategically reshore manufacture or supply of our key products. Agree	We will strategically reshore manufacture or supply of our key products. Neutral	We will strategically reshore manufacture or supply of our key products. Disagree	We will strategically reshore manufacture or supply of our key products. Strongly Agree
We are considering alternate logistics and distribution systems to achieve delivery times	We are considering alternate logistics and distribution systems to achieve delivery times Strongly Agree	We are considering alternate logistics and distribution systems to achieve delivery times Agree	We are considering alternate logistics and distribution systems to achieve delivery times Neutral	We are considering alternate logistics and distribution systems to achieve delivery times Disagree	We are considering alternate logistics and distribution systems to achieve delivery times Strongly Agree

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* 22. Your response to the Pandemic.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
We had business continuity planning that was adequate to deal with the pandemic and were able to execute changes in the business and respond with little disruption	We had business continuity planning that was adequate to deal with the pandemic and were able to execute changes in the business and respond with little disruption Strongly Agree	We had business continuity planning that was adequate to deal with the pandemic and were able to execute changes in the business and respond with little disruption Agree	We had business continuity planning that was adequate to deal with the pandemic and were able to execute changes in the business and respond with little disruption Neutral	We had business continuity planning that was adequate to deal with the pandemic and were able to execute changes in the business and respond with little disruption Disagree	We had business continuity planning that was adequate to deal with the pandemic and were able to execute changes in the business and respond with little disruption Strongly Disagree
We believe our investment in innovative solutions such as eCommerce, EDI, distribution networks, consignment stocks and remote working capabilities allowed us to trade successfully during the pandemic.	We believe our investment in innovative solutions such as eCommerce, EDI, distribution networks, consignment stocks and remote working capabilities allowed us to trade successfully during the pandemic. Strongly Agree	We believe our investment in innovative solutions such as eCommerce, EDI, distribution networks, consignment stocks and remote working capabilities allowed us to trade successfully during the pandemic. Agree	We believe our investment in innovative solutions such as eCommerce, EDI, distribution networks, consignment stocks and remote working capabilities allowed us to trade successfully during the pandemic. Neutral	We believe our investment in innovative solutions such as eCommerce, EDI, distribution networks, consignment stocks and remote working capabilities allowed us to trade successfully during the pandemic. Disagree	We believe our investment in innovative solutions such as eCommerce, EDI, distribution networks, consignment stocks and remote working capabilities allowed us to trade successfully during the pandemic. Strongly Disagree
Our customers were relatively unaffected by our ability to operate during the pandemic	Our customers were relatively unaffected by our ability to operate during the pandemic Strongly Agree	Our customers were relatively unaffected by our ability to operate during the pandemic Agree	Our customers were relatively unaffected by our ability to operate during the pandemic Neutral	Our customers were relatively unaffected by our ability to operate during the pandemic Disagree	Our customers were relatively unaffected by our ability to operate during the pandemic Strongly Disagree

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