Virtual Visit Survey

Thank you for agreeing to take this 5-minute survey about your virtual visit.  Virtual care is any visit with a health care provider that is not face to face.  This includes your doctor, nurse practitioner, physician assistant, counsellor, dietitian, kinesiologist, or nurse. A virtual visit with your health care provider is either online by video or audio, a phone call or through secure messaging.

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* 1. Was this your first time participating in a virtual visit?

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* 2. If you weren't able to access this virtual visit, what would you have done?

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* 3. Compared to an in-person visit with your health care provider, how was your experience of care through a virtual visit?

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* 4. Thinking about your virtual visit with your health care provider, please tell us how much you agree or disagree with the following statements:

  Strongly Disagree Disagree Neutral Agree Strongly Agree
The viritual visit made accessing care more convenient for me.
The virtual visit saved me time.
I am satisfied with the care I received through the virtual visit.

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* 5. How likely are you to recommend virtual visits to friends and family? (1 is very unlikely and 10 is very likely)

1 5 10
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i We adjusted the number you entered based on the slider’s scale.

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* 6. Is there anything you would like us to know about your virtual visit (i.e. suggestions for improvement or things you like)

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* 7. The last time you were sick or concerned about a health problem, how many days did it take to talk to your doctor or nurse practitioner?

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* 8. Do you consider the amount of time you usually have to wait to get an appointment with your health care provider reasonable?

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* 9. Are you involved in your health care decisions as much as you would like?

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* 10. Please select your age:

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* 11. Who is your primary care provider?

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