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* 1. How many times have you used contactSCOTLAND?

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* 2. Thinking about your overall experience of using contactSCOTLAND, how easy did you find it to use?

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* 3. Thinking about your overall experience of contactSCOTLAND, how satisfied are you with the waiting time to connect to an interpreter?

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* 4. Overall, how satisfied are you with your experience of using contactSCOTLAND?

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