Accessibility Services Survey

Your Opinion Matters

Paper Mill Playhouse seeks to welcome guests of all abilities and make their experience as accessible as possible! Please complete the below survey so we may better understand the needs of our patrons and expand on our extensive program of access services.

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* 1. Do you benefit from using any of the below accessibility services and accommodations at any live theater? Select all the apply.

Assistive listening devices

Audio described performances

Autism-Friendly performances

ASL interpreted performances

Braille programs

Large print programs

Open captioning services

Wheelchair accessible seating

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* 2. Is there a service or accommodation you benefit from that is not listed above?

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* 3. How would you generally rate the availability of the accessibility service(s) you benefit from in live theater?

Very good — The services I need are always available.

Good — The services I need are almost always available.

Average— The services I need are usually available.

Poor — The services I need are almost never available.

Very poor — The services I need are never available.

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* 4. How would you rate the quality of the services you benefit from?

Very good

Good

Average

Poor

Very poor

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* 5. Are there any specific details you wish to share about the quality of the services you use?

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* 6. If the services you benefit from are not frequently available, how likely are you to attend a performance that provides the service even if the quality is not ideal?

Very likely - I would attend even if the quality of the service was not ideal.

Somewhat likely - I would attend but would prefer the quality of the service to be ideal.

Somewhat unlikely - I would hesitate to attend if I was unsure of the quality of the service.

Very unlikely - I would not attend unless I was sure of the quality of the service.

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* 7. How would you rate your ease of navigating theaters, including entry to the building, the lobby, bathrooms, and/or auditorium?

Very easy

Easy

Okay

Somewhat difficult

Very difficult

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* 8. How many guests or companions do you usually bring with you to performances?

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* 9. How could navigating theaters be made easier and more accessible for you?

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* 10. Do your guests or companions also benefit from any accessibility services or accommodations when attending live theater?

Yes

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* 11. How do you usually purchase theater tickets?

Online

By phone

In person

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* 12. How would you rate the ease of purchasing theater tickets?

Very easy

Easy

Okay

Somewhat difficult

Very difficult

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* 13. How do you usually attend performances?

I drive myself.

A guest or companion drives me.

I rely on public transportation.

Accessibility Services Survey

Your Opinion Matters

Question Title

* 1. Do you benefit from using any of the below accessibility services and accommodations at any live theater? Select all the apply.

Question Title

* 2. Is there a service or accommodation you benefit from that is not listed above?

Question Title

* 3. How would you generally rate the availability of the accessibility service(s) you benefit from in live theater?

Question Title

* 4. How would you rate the quality of the services you benefit from?

Question Title

* 5. Are there any specific details you wish to share about the quality of the services you use?

Question Title

* 6. If the services you benefit from are not frequently available, how likely are you to attend a performance that provides the service even if the quality is not ideal?

Question Title

* 7. How would you rate your ease of navigating theaters, including entry to the building, the lobby, bathrooms, and/or auditorium?

Question Title

* 8. How many guests or companions do you usually bring with you to performances?

Question Title

* 9. How could navigating theaters be made easier and more accessible for you?

Question Title

* 10. Do your guests or companions also benefit from any accessibility services or accommodations when attending live theater?

Question Title

* 11. How do you usually purchase theater tickets?

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* 12. How would you rate the ease of purchasing theater tickets?

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* 13. How do you usually attend performances?

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* 14. How can Paper Mill expand our current services and accommodations to make your experience more accessible?