Can You Help Us? Survey

Question Title

* 1. How likely are you to recommend Orangefish.ca to a friend?

Extremely likely

Likely

Somewhat likely

Not so likely

Not at all likely

Extremely likely

Likely

Somewhat likely

Not so likely

Not at all likely

Question Title

* 2. Which of the following words or phrases would you use to describe Orangefish.ca? Select all that apply.

Provides excellent customer service and responds quickly to any questions

A very reliable brand that consistently delivers high quality products

A locally owned and operated business that offers made in Canada or Canadian themed products

A fun company the provides motivational or inspirational products and messaging

Offer products for people that like to work hard, play hard and have fun

Offers overpriced products that can be found elsewhere at a better price

Provides unreliable and poor customer service

Or in your own words, how would you describe Orangefish.ca?

Question Title

* 3. How long have you been a customer of Orangefish.ca?

I have just discovered Orangefish.ca

Less than 6 months

6 months to a year

1-2 years

3 or more years

I have not made a purchase yet

Question Title

* 4. How likely are you to make a purchase with Orangefish.ca in the next six months?

Extremely Likely

Likely

Somewhat likely

Not so likely

Not at all likely

Question Title

* 5. If you have never made a purchase on Orangefish.ca, what is the number 1 reason why?

Shipping is too expensive

The product I wanted was not in stock

The quantity of a specific product I wanted was not available

The product was too expensive

I could find the product somewhere else at a cheaper price

Other

Question Title

* 6. Where do you usually make your online purchases?

Amazon

Etsy

Best Buy

Walmart

The Bay

Lulu Lemon

Sephora

Or is there somewhere else we should know about?

Question Title

* 7. What would encourage you to shop more frequently on Orangefish.ca?

Lower Shipping Charges

Free Shipping 24/7

Better product selection

Loyalty Program – You get rewards based on the amount of money you spend.

Membership Program – You purchase a membership on an annual basis, and it gives you access to free shipping year-round.

Seeing personalized videos introducing or talking about the products

Having access to a Private facebook group for members only to ask questions, share product photos and product reviews

Or is there something else that would be appealing to you?

Question Title

* 8. If there was a fee for the membership program that included specific benefits like free shipping year-round, what amount would you be willing to pay per year?

$39.99 per year

$59.99 per year

$79.99 per year

$99.99 per year

Tell use your price

Can You Help Us?

Question Title

* 1. How likely are you to recommend Orangefish.ca to a friend?

Question Title

* 2. Which of the following words or phrases would you use to describe Orangefish.ca? Select all that apply.

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* 3. How long have you been a customer of Orangefish.ca?

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* 4. How likely are you to make a purchase with Orangefish.ca in the next six months?

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* 5. If you have never made a purchase on Orangefish.ca, what is the number 1 reason why?

Question Title

* 6. Where do you usually make your online purchases?

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* 7. What would encourage you to shop more frequently on Orangefish.ca?

Question Title

* 8. If there was a fee for the membership program that included specific benefits like free shipping year-round, what amount would you be willing to pay per year?

Question Title

* 9. Do you have any other comments or questions about how we might be able to better serve you and your needs?