Your experience of Priory Medical Group

33% of survey complete.
At Priory Medical Group we are always looking for ways to improve our service to you. We would like to know what is important to you when using your GP Practice and whether we live up to your expectation. This survey is anonymous so please be as honest as you can.

We have modified our survey to include the new "Friends and Family Test" as our first question. The primary aims of this test are to:

* gather useful feedback from people who use our services that can be fed directly back to Surgery staff in a simple format and in near real time
* identify areas where improvements can be made so practical action can be taken
* inform current and prospective patients about the experiences of those who use the practices services

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* 1. We would like you to think about your recent experiences of our service.

How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?

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* 3. Please tell us the name of the clinician you saw today:

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* 4. Please rate the following from Poor to Excellent

  Excellent Above average Average Below average Poor Not Applicable
Getting through to the surgery on the telephone
The manner of the call handler
The manner of the reception staff
The appointment system in surgery
The time to wait in surgery before you saw the clinician
The manner of the clinician
The length of time allowed for your appointment (approx 15 mins)
How we met our obligations to protect your personal data
Surgery comfort and facilities
Cleanliness of the environment

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* 5. What is your overall opinion of our service?