Guest Family Survey Boise House Question Title * 1. Name (optional) Question Title * 2. Length of Stay Day Day Use Overnight Extended Stay Approximately how many days Question Title * 3. Comfort of your room Very dissatisfied Dissatisfied Neutral Satisfied Very satisfied Comfort of your room Comfort of your room Very dissatisfied Comfort of your room Dissatisfied Comfort of your room Neutral Comfort of your room Satisfied Comfort of your room Very satisfied Cleanliness of your room Cleanliness of your room Very dissatisfied Cleanliness of your room Dissatisfied Cleanliness of your room Neutral Cleanliness of your room Satisfied Cleanliness of your room Very satisfied Availability of internet Availability of internet Very dissatisfied Availability of internet Dissatisfied Availability of internet Neutral Availability of internet Satisfied Availability of internet Very satisfied Shared spaces Shared spaces Very dissatisfied Shared spaces Dissatisfied Shared spaces Neutral Shared spaces Satisfied Shared spaces Very satisfied Kitchen and appliances Kitchen and appliances Very dissatisfied Kitchen and appliances Dissatisfied Kitchen and appliances Neutral Kitchen and appliances Satisfied Kitchen and appliances Very satisfied Snacks available Snacks available Very dissatisfied Snacks available Dissatisfied Snacks available Neutral Snacks available Satisfied Snacks available Very satisfied Meals provided by staff or volunteers Meals provided by staff or volunteers Very dissatisfied Meals provided by staff or volunteers Dissatisfied Meals provided by staff or volunteers Neutral Meals provided by staff or volunteers Satisfied Meals provided by staff or volunteers Very satisfied Question Title * 4. What additional amenities or services would you and your family have wished were offered? (Examples may include additional books, bathroom accessories, outdoor equipment, etc.) Question Title * 5. Were there any dietary restrictions in your family not accommodated? Kosher Halal Vegan Vegetarian Lactose Intolerance Gluten Free/Celiac Food Allergy Other (please specify) Question Title * 6. For each item below, please rate your experience with the facilities and services that were available to you. Very positive Somewhat positive Neutral Somewhat negative Very negative Referral process with hospital staff Referral process with hospital staff Very positive Referral process with hospital staff Somewhat positive Referral process with hospital staff Neutral Referral process with hospital staff Somewhat negative Referral process with hospital staff Very negative Check-in process at Ronald McDonald House Charities Check-in process at Ronald McDonald House Charities Very positive Check-in process at Ronald McDonald House Charities Somewhat positive Check-in process at Ronald McDonald House Charities Neutral Check-in process at Ronald McDonald House Charities Somewhat negative Check-in process at Ronald McDonald House Charities Very negative Check-out process at Ronald McDonald House Charities Check-out process at Ronald McDonald House Charities Very positive Check-out process at Ronald McDonald House Charities Somewhat positive Check-out process at Ronald McDonald House Charities Neutral Check-out process at Ronald McDonald House Charities Somewhat negative Check-out process at Ronald McDonald House Charities Very negative Respect for privacy by staff and volunteers Respect for privacy by staff and volunteers Very positive Respect for privacy by staff and volunteers Somewhat positive Respect for privacy by staff and volunteers Neutral Respect for privacy by staff and volunteers Somewhat negative Respect for privacy by staff and volunteers Very negative Question Title * 7. Did you feel supported by staff, volunteers, or other families? Please describe your experience. Question Title * 8. Was anyone especially helpful during your stay? Please tell us about them. Question Title * 9. Is there anything else you'd like to share about your experience at Idaho Ronald McDonald House? Question Title * 10. How could we have improved your experience with the house expectations in place at Ronald McDonald House Charities Boise? Question Title * 11. How could we have improved your experience with snacks, meals and food provided? Done
