Guest Family Survey

Boise House

1.Name (optional)
2.Length of Stay Day
3.Comfort of your room
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
Comfort of your room
Cleanliness of your room
Availability of internet
Shared spaces
Kitchen and appliances
Snacks available
Meals provided by staff or volunteers
4.What additional amenities or services would you and your family have wished were offered? (Examples may include additional books, bathroom accessories, outdoor equipment, etc.)
5.Were there any dietary restrictions in your family not accommodated?
6.For each item below, please rate your experience with the facilities and services that were available to you.
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
Referral process with hospital staff
Check-in process at Ronald McDonald House Charities
Check-out process at Ronald McDonald House Charities
Respect for privacy by staff and volunteers
7.Did you feel supported by staff, volunteers, or other families? Please describe your experience.
8.Was anyone especially helpful during your stay? Please tell us about them.
9.Is there anything else you'd like to share about your experience at Idaho Ronald McDonald House?
10.How could we have improved your experience with the house expectations in place at Ronald McDonald House Charities Boise?
11.How could we have improved your experience with snacks, meals and food provided?