Rug Doctor Rental Experience

Your Rental Experience

* indicates questions requiring an answer to qualify for discount

Question Title

* 1. Have you rented from Rug Doctor before?

Yes, I rented within the last year

Yes, I rented within 1-2 years ago

Yes, I’ve rented before and it was longer than 3 years ago

Question Title

* 2. Overall, how satisfied were you with your rental experience?

Not Satisfied

Somewhat not satisfied

Neutral

Somewhat satisfied

Satisfied

Not Satisfied

Somewhat not satisfied

Neutral

Somewhat satisfied

Satisfied

Question Title

* 3. How did your experience with Rug Doctor compare to your previous experiences?

Better than before

Much better than before

Much worse than before

Not applicable - I have not rented from Rug Doctor in the past

Same as before

Worse than before

Question Title

* 4. How likely is it that you would recommend Rug Doctor to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

Question Title

* 5. Based on your rental experience, how likely are you to rent in the future?

Definitely Won't

Probably Won't

May or May Not

Probably Will

Definitely Will

Definitely Won't

Probably Won't

May or May Not

Probably Will

Definitely Will

Question Title

* 6. What store did you rent from?

Walmart

Safeway/Albertsons

Schnuck's

Kroger

Home Depot

Menards

Food Lion

Publix

Dollar General

Other (please specify)

Question Title

* 7. What machine(s) and/or attachment(s) did you rent?

Upright Carpet Cleaner

Pro Portable Detailer & Spot Cleaner

Pressure Washer

Upholstery Tool

Other (please specify)

Question Title

* 8. How was the cleanliness of the machine you rented?

Very Dirty

Somewhat Dirty

Neutral

Somewhat Clean

Very Clean

Very Dirty

Somewhat Dirty

Neutral

Somewhat Clean

Very Clean

Question Title

* 9. Did you experience any machine malfunctions (something wrong/broken with machine)?

Yes