CLIENT SERVICE FEEDBACK

GCIS would like to improve on the government directories services provided to the general public. As one of the clients who recently used the government directories, we would like to receive feedback from you on the service received.

Please, note that the purpose of this questionnaire is to receive feedback in order to help improve on the services provided by the GCIS to its clientele.

* 1. How did you find the Online Government Directories? (Select ALL that apply)

* 2. How often do you use the Online Government Directories?

* 3. Which directories do you frequently use? (Select ALL that apply)

* 4. Overall, how satisfied are you with the contents of the Government Directories?

* 5. How likely are you to recommend the Government Directories to people you know?

* 6. How would you rate the Online Government Directories on the following aspects?

  Poor Fair Good Excellent
User-friendly
Reliable/ Accurate
Up-to-date
Comprehensive

* 7. What other government-related contact information would you like to see?

* 8. Please provide Suggestions/ comments on how the Online Government Directories can be improved

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