Benefacts User Survey, April 2018

It’s been nearly two years since Benefacts launched www.benefacts.ie, and we’re thinking about what we can do to improve the website, based on feedback from users like you.

Please help us to understand your needs and expectations by participating in this quick survey - it should take no more than 5 minutes. We plan to share the results and draw on the feedback to inform continuous improvement, and a second release of the website later this year.

Thank you.

Question Title

* 1. I am

A member of the public

An employee/volunteer of a nonprofit organisation/charity

A nonprofit company director/charity trustee

A public servant

A journalist

A professional

Other (please specify)

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* 2. I visit benefacts.ie

Everyday

At least once a week

At least once a month

Less frequently

Other (please specify)

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* 3. I trust the information I find on benefacts.ie

Absolutely

A lot

A moderate amount

A little

Not at all

Question Title

* 4. I use benefacts.ie to (more than one answer possible)

Search for an individual nonprofit(s) that interests me

Look at groups of nonprofits that interest me

Explore sub-sectors or trends in the nonprofit sector

Learn about the sector using the knowledge base

Download company documents

Download data using the API

Other (please specify)

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* 5. I find benefacts.ie

Extremely easy to use

Very easy to use

Somewhat easy to use

Not so easy to use

Not at all easy to use

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* 6. I think benefacts.ie is useful for (more than one possible answer)

Getting information that I can't get anywhere else

Seeing information about many organsiations presented in one place

Seeing information about nonprofits that has been derived from many sources

Providing valuable information that informs my thinking/aids my job

Getting free downloads of documents that I would otherwise have to pay for

Other (please specify)

Question Title

* 7. I wish Benefacts would (more than one possible answer)

Give me more information about the nonprofits listed on the website

Give me more financial data

Give me more governance data

Give me more regulatory data

Do more to put the work of individual nonprofits organisations in context

Explain more about how it gets its data

Other (please specify)

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* 8. If Benefacts were to do one thing to improve the way the website
benefacts.ie works for me, it would be

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* 9. I would be willing to register on benefacts.ie for additional services

Yes

Question Title

* 10. I would like to be kept informed about new Benefacts services: please
add my details to your mailing list for news and updates

Name

Company

Email Address:

Question Title

* 1. I am

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* 2. I visit benefacts.ie

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* 3. I trust the information I find on benefacts.ie

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* 4. I use benefacts.ie to (more than one answer possible)

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* 5. I find benefacts.ie

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* 6. I think benefacts.ie is useful for (more than one possible answer)

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* 7. I wish Benefacts would (more than one possible answer)

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* 8. If Benefacts were to do one thing to improve the way the website benefacts.ie works for me, it would be

Question Title

* 9. I would be willing to register on benefacts.ie for additional services

Question Title

* 10. I would like to be kept informed about new Benefacts services: please add my details to your mailing list for news and updates

* 8. If Benefacts were to do one thing to improve the way the website
benefacts.ie works for me, it would be

* 10. I would like to be kept informed about new Benefacts services: please
add my details to your mailing list for news and updates