Question Title

Image
Creating a Customer Fee and Water Register Fee

One of the most common things we hear from you – our customers – is keep the bills simple! One way we think we can do this is by developing a new Customer Fee.

This fee would mean you are not charged multiple service fees on your account. It will also mean you can elect to receive one bill from us.

Question Title

* 1. How do you feel about the single Customer Fee and Water Register Fee proposal?

Question Title

* 2. Do you understand the cost impacts to you?

Question Title

* 3. Do you believe this would help simplify our billing system and make it fairer?

Question Title

* 4. Is there any other way you think we can further simplify bills?

Question Title

* 5. What type of GMW customer are you?

Question Title

* 6. Postcode

For further information or to submit any further suggestions please email us at YourSay@gmwater.com.au.

Goulburn-Murray Water protects your privacy by collecting and handling your personal information in accordance with the requirements of the Privacy and Data Protection Act 2014 (Vic). We may collect personal information, where you choose to provide it to us, for the purposes of contacting you regarding the Have your say @ GMW survey. If you do not provide us with your personal information, we may not be able to keep you updated. Information collected is usually disclosed to relevant GMW staff. You may gain access to and correct your personal information under the Freedom of Information Act 1982 (Vic). For further information, please refer to our Privacy Policy at www.g-mwater.com.au/privacy

T