Customer Survey

Thank you for giving us this opportunity to serve you better. Please take a few minutes to tell us about the service you recently received and your experience at Grand Park. Please skip any portion of this survey that did not pertain to you or your event.  NOTE: We collect your contact information so that we may respond to any concerns you may have.

* 1. Contact Information:

* 2. What was the event date?

Date / Time
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* 3. What was the event name?

* 4. What position(s) did you have for this event?

* 5. Please rate the following as it pertains to the field preparations and conditions for your event:

  Very poor Poor Neutral Good Excellent N/A
Field lines
Corner/center line flags
Benches
Trash containers
Goals
Nets
Grass mowed/proper height
Natural grass field quality
Synthetic field quality
Field lighting
Cleanliness

* 6. Please rate the following as it pertains to the parking, paths, and building structures:

  Very poor Poor Neutral Good Excellent N/A
Parking lot locations
Quantity of parking spaces
Restroom facilities
Shower facilities
Park field map signs/directions
Pedestrian/cart pathways
Office space available
Concessions locations
Office space size
Storage facilities
Building cleanliness

* 7. Please rate the following onsite customer services:

  Very poor Poor Neutral Good Excellent N/A
Trash removal
Concessions service
Concessions food quality
Concessions pricing
Emergency medical response
Severe weather response
Security
Internet access

* 8. Please rate the following statements about the Indiana Sports Properties staff:

  Very poor Poor Neutral Good Excellent
Professional
Courteous
Knowledgeable
Attentive
Responsive
Prompt

* 9. Additional Comments:  Please include any information you would like to share about key areas where Grand Park Sports Campus can improve the quality of service provided for your event.

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