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FY 2017 340B Satisfaction Survey
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1.
Which Organization are you from?
(Required.)
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2.
How often do you communicate with Prairie Health Venutres?
(Required.)
More than once a week
Weekly
Monthly
Less than once a month
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3.
How responsive have we been to your questions or concerns about our services?
(Required.)
Extremely responsive
Responsive
Neutral
Not Responsive
Not at all responsive
Not applicable
Comments:
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4.
How would you rate the quality of the services provided?
(Required.)
Poor
Fair
Good
Excellent
Quarterly Business Review
Poor
Fair
Good
Excellent
Quarterly Audit Review
Poor
Fair
Good
Excellent
Dispense Fee Analysis
Poor
Fair
Good
Excellent
340B Story/ Advocacy
Poor
Fair
Good
Excellent
Education (Webinars & Conferences)
Poor
Fair
Good
Excellent
Access to ShareFile Storage
Poor
Fair
Good
Excellent
Comments:
5.
What other services could Prairie Health Ventures provide to strengthen your 340B program or Pharmacy Operations
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6.
Since using Prairie Health Ventures, how confident are you that your 340B program is compliant?
(Required.)
Very Confident
Confident
Somewhat Confident
Not Confident
Comments:
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7.
How would you rate your 340B program knowledge level?
(Required.)
Very Knowledgeable
Knowledgeable
Somewhat Knowledgeable
Confused
Comments:
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8.
Did you attend our last annual 340B conference?
(Required.)
Yes
No
Comments:
9.
Please indicate the level of difficulty you face in each of the areas below:
Not Difficult
Moderate
Difficult
Very Difficult
N/A
Pharmacy Operations
Not Difficult
Moderate
Difficult
Very Difficult
N/A
Policy and Procedures
Not Difficult
Moderate
Difficult
Very Difficult
N/A
340B Education
Not Difficult
Moderate
Difficult
Very Difficult
N/A
Macro Helix
Not Difficult
Moderate
Difficult
Very Difficult
N/A
Dispense Fee Negotiations
Not Difficult
Moderate
Difficult
Very Difficult
N/A
Financial Implications of your 340B Program
Not Difficult
Moderate
Difficult
Very Difficult
N/A
Compliance
Not Difficult
Moderate
Difficult
Very Difficult
N/A
EMR System
Not Difficult
Moderate
Difficult
Very Difficult
N/A
340B Advocacy
Not Difficult
Moderate
Difficult
Very Difficult
N/A
Please List any other areas your program may struggle in or comment on problem areas:
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10.
Would you recommend Prairie Health Ventures services to another covered entity?
(Required.)
Yes
No
Comments:
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11.
How would you rate the overall quality of our service?
(Required.)
Excellent
Very Good
Good
Fair
Poor
If Poor, please comment why:
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12.
How would you rate your overall experience with Macro Helix?
(Required.)
Excellent
Very Good
Good
Fair
Poor
Comments
13.
Do you have any other comments, questions, or concerns?
*
14.
Has Macro Helix improved their services since last year?
(Required.)
Very Improved
Slightly Improved
No Change
Worse
Comments
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