FY 2017 340B Satisfaction Survey Question Title * 1. Which Organization are you from? Question Title * 2. How often do you communicate with Prairie Health Venutres? More than once a week Weekly Monthly Less than once a month Question Title * 3. How responsive have we been to your questions or concerns about our services? Extremely responsive Responsive Neutral Not Responsive Not at all responsive Not applicable Comments: Question Title * 4. How would you rate the quality of the services provided? Poor Fair Good Excellent Quarterly Business Review Quarterly Business Review Poor Quarterly Business Review Fair Quarterly Business Review Good Quarterly Business Review Excellent Quarterly Audit Review Quarterly Audit Review Poor Quarterly Audit Review Fair Quarterly Audit Review Good Quarterly Audit Review Excellent Dispense Fee Analysis Dispense Fee Analysis Poor Dispense Fee Analysis Fair Dispense Fee Analysis Good Dispense Fee Analysis Excellent 340B Story/ Advocacy 340B Story/ Advocacy Poor 340B Story/ Advocacy Fair 340B Story/ Advocacy Good 340B Story/ Advocacy Excellent Education (Webinars & Conferences) Education (Webinars & Conferences) Poor Education (Webinars & Conferences) Fair Education (Webinars & Conferences) Good Education (Webinars & Conferences) Excellent Access to ShareFile Storage Access to ShareFile Storage Poor Access to ShareFile Storage Fair Access to ShareFile Storage Good Access to ShareFile Storage Excellent Comments: Question Title * 5. What other services could Prairie Health Ventures provide to strengthen your 340B program or Pharmacy Operations Question Title * 6. Since using Prairie Health Ventures, how confident are you that your 340B program is compliant? Very Confident Confident Somewhat Confident Not Confident Comments: Question Title * 7. How would you rate your 340B program knowledge level? Very Knowledgeable Knowledgeable Somewhat Knowledgeable Confused Comments: Question Title * 8. Did you attend our last annual 340B conference? Yes No Comments: Question Title * 9. Please indicate the level of difficulty you face in each of the areas below: Not Difficult Moderate Difficult Very Difficult N/A 340B Education 340B Education Not Difficult 340B Education Moderate 340B Education Difficult 340B Education Very Difficult 340B Education N/A Policy and Procedures Policy and Procedures Not Difficult Policy and Procedures Moderate Policy and Procedures Difficult Policy and Procedures Very Difficult Policy and Procedures N/A EMR System EMR System Not Difficult EMR System Moderate EMR System Difficult EMR System Very Difficult EMR System N/A Pharmacy Operations Pharmacy Operations Not Difficult Pharmacy Operations Moderate Pharmacy Operations Difficult Pharmacy Operations Very Difficult Pharmacy Operations N/A Financial Implications of your 340B Program Financial Implications of your 340B Program Not Difficult Financial Implications of your 340B Program Moderate Financial Implications of your 340B Program Difficult Financial Implications of your 340B Program Very Difficult Financial Implications of your 340B Program N/A 340B Advocacy 340B Advocacy Not Difficult 340B Advocacy Moderate 340B Advocacy Difficult 340B Advocacy Very Difficult 340B Advocacy N/A Compliance Compliance Not Difficult Compliance Moderate Compliance Difficult Compliance Very Difficult Compliance N/A Dispense Fee Negotiations Dispense Fee Negotiations Not Difficult Dispense Fee Negotiations Moderate Dispense Fee Negotiations Difficult Dispense Fee Negotiations Very Difficult Dispense Fee Negotiations N/A Macro Helix Macro Helix Not Difficult Macro Helix Moderate Macro Helix Difficult Macro Helix Very Difficult Macro Helix N/A Please List any other areas your program may struggle in or comment on problem areas: Question Title * 10. Would you recommend Prairie Health Ventures services to another covered entity? Yes No Comments: Question Title * 11. How would you rate the overall quality of our service? Excellent Very Good Good Fair Poor If Poor, please comment why: Question Title * 12. How would you rate your overall experience with Macro Helix? Excellent Very Good Good Fair Poor Comments Question Title * 13. Has Macro Helix improved their services since last year? Very Improved Slightly Improved No Change Worse Comments Question Title * 14. Do you have any other comments, questions, or concerns? Page1 / 1 100% of survey complete. Done
