2016-17 Customer Survey

Please help us serve you better by taking a few minutes to tell us about the service that you received. We appreciate your business and want to make sure we meet your expectations.

* 1. Tell us if you do most of your business in our main office or our North County Service Center (NCSC)

* 2. What was the nature of your business?

* 3. How frequently do you use our services? (Number of times per year)

* 4. How would you rate the overall service you received?

* 5. Staff made themselves available to me and responded to my questions and concerns in a timely manner?

* 6. Staff gave me complete and consistent answers?

* 7. Staff kept me informed throughout the process?

* 8. What could have been done to improve your experience?

* 9. Were any of our staff particularly helpful? If yes, please identify.

* 10. Please provide any comments you would like that weren't covered by this survey.

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