Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. SCO FI$Cal End-User Support Pulse Survey Question Title * 1. Rate your experience with the State Controller's Office FI$Cal response to Service Center tickets. Strongly Disagree Disagree Neutral Agree Strongly Agree SCO FI$Cal staff person was knowledgeable SCO FI$Cal staff person was knowledgeable Strongly Disagree SCO FI$Cal staff person was knowledgeable Disagree SCO FI$Cal staff person was knowledgeable Neutral SCO FI$Cal staff person was knowledgeable Agree SCO FI$Cal staff person was knowledgeable Strongly Agree Staff person understood my issue Staff person understood my issue Strongly Disagree Staff person understood my issue Disagree Staff person understood my issue Neutral Staff person understood my issue Agree Staff person understood my issue Strongly Agree Staff person was courteous and polite Staff person was courteous and polite Strongly Disagree Staff person was courteous and polite Disagree Staff person was courteous and polite Neutral Staff person was courteous and polite Agree Staff person was courteous and polite Strongly Agree My ticket was handled at an appropriate speed My ticket was handled at an appropriate speed Strongly Disagree My ticket was handled at an appropriate speed Disagree My ticket was handled at an appropriate speed Neutral My ticket was handled at an appropriate speed Agree My ticket was handled at an appropriate speed Strongly Agree When the ticket was closed my issue was resolved When the ticket was closed my issue was resolved Strongly Disagree When the ticket was closed my issue was resolved Disagree When the ticket was closed my issue was resolved Neutral When the ticket was closed my issue was resolved Agree When the ticket was closed my issue was resolved Strongly Agree OK Question Title * 2. Please rate your overall experience with the SCO FI$Cal response to Service Center tickets. Poor Unsatisfactory Average Satisfactory Excellent Poor Unsatisfactory Average Satisfactory Excellent OK Question Title * 3. Is there anything else that you would like to tell us about your experience with SCO FI$Cal? OK DONE
