We want your opinion | SMART Recovery Australia

About this survey

This survey is designed to better understand the people visiting our website and what they think about SMART Recovery, so we can improve our website, service and accessibility, in order to better meet the needs of our community. This survey is completely anonymous and will take approximately 7mins to complete. We greatly appreciate your participation.

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* 1. What brought you to the website today?

I am experiencing addiction problems

My partner, family member or friend is experiencing addiction problems

I facilitate a SMART Recovery meeting as part of my paid work

I voluntarily facilitate a SMART Recovery meeting in the community

I am interested in starting a SMART Recovery meeting as a volunteer in the community

I am interested in starting a SMART Recovery meeting (or joining an exiting one) as part of my paid work

I am interested in learning more about the SMART Recovery program for my work

Other (please specify)

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* 2. What specifically were you looking for today?

Rehabilitation / detox centres

Location and times of SMART Recovery meetings

Alternative to Alcohol Anonymous (AA) and Narcotic Anonymous (NA) meetings

Information about SMART Recovery Facilitator Training Courses

Information about SMART Recovery meetings

Self-help books for addiction recovery

SMART Recovery tools and worksheets

Other (please specify)

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* 3. Did you find what you needed?

Yes, all of it

Yes, some of it

No, none of it

If you did not find any or all of what you needed, please tell what information was missing

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* 4. Who referred you to SMART Recovery?

Healthcare professional (please specify what type below, e.g: doctor, social worker, etc)

Nobody - I found this website via an Internet search (Google, etc) - Please specify below what words were searched (Googled) to find us, e.g: "AA alternative", "rehabs in Melbourne", "addiction help Sydney", etc

Family member

Friend

Colleague

Media (Newspaper, TV, Radio, etc)

Brochure, poster, flyer (please tell us below where you saw the brochure or poster)

Social media (Facebook, Twitter, YouTube, LinkedIn, etc)

Other website (please tell us which website below)

Referral method not listed (please tell us below how you heard about us or who referred us)

(Please specify)

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* 5. What do you like about SMART Recovery?

I don't know enough about SMART Recovery to comment

Please specify what you like

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* 6. What do you dislike about SMART Recovery? (don't worry, we won't be offended)

Don't know enough about SMART Recovery to comment

Please specify what you dislike

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* 7. What does SMART Recovery do better than other addiction recovery programs?

Don't know

Please specify what SMART does better

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* 8. What do other addiction recovery programs do better than SMART Recovery?

Don't know

Please specify what other recovery programs do better

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* 9. Hypothetically speaking, if you could access any format or resource to help recover from addiction, what would be your Top 3 preferences?

	1st preference	2nd preference	3rd preference
Select your preferences	Select your preferences 1st preference menu	Select your preferences 2nd preference menu	Select your preferences 3rd preference menu

Are there any other resources that you would find helpful?

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* 10. SMART Recovery manuals are currently available in print format only. Please select your Top 3 preferred formats for SMART Recovery manuals.

	Preference 1	Preference 2	Preference 3
Select your preferences	Select your preferences Preference 1 menu	Select your preferences Preference 2 menu	Select your preferences Preference 3 menu

Are there any other formats you would prefer?

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* 11. What is your overall impression of this website?

	Below Expectations	Meets Expectations	Exceeds Expectations
Professional	Professional Below Expectations	Professional Meets Expectations	Professional Exceeds Expectations
Informative	Informative Below Expectations	Informative Meets Expectations	Informative Exceeds Expectations
Visually Pleasing	Visually Pleasing Below Expectations	Visually Pleasing Meets Expectations	Visually Pleasing Exceeds Expectations
Easy to Navigate	Easy to Navigate Below Expectations	Easy to Navigate Meets Expectations	Easy to Navigate Exceeds Expectations

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* 12. Please add any comments you have for improving the website. We welcome suggestions on specific areas for improvements, features you would like to see added to the site, and examples of what you consider good websites.

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* 13. What is your age?

18 to 24

25 to 34

35 to 44

45 to 54

55 to 64

65 to 74

75 or older

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* 14. What is your gender?

Male

Female

Other

We want your opinion | SMART Recovery Australia

About this survey

Question Title

* 1. What brought you to the website today?

Question Title

* 2. What specifically were you looking for today?

Question Title

* 3. Did you find what you needed?

Question Title

* 4. Who referred you to SMART Recovery?

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* 5. What do you like about SMART Recovery?

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* 6. What do you dislike about SMART Recovery? (don't worry, we won't be offended)

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* 7. What does SMART Recovery do better than other addiction recovery programs?

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* 8. What do other addiction recovery programs do better than SMART Recovery?

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* 9. Hypothetically speaking, if you could access any format or resource to help recover from addiction, what would be your Top 3 preferences?

Question Title

* 10. SMART Recovery manuals are currently available in print format only. Please select your Top 3 preferred formats for SMART Recovery manuals.

Question Title

* 11. What is your overall impression of this website?

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* 12. Please add any comments you have for improving the website. We welcome suggestions on specific areas for improvements, features you would like to see added to the site, and examples of what you consider good websites.

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* 13. What is your age?

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* 14. What is your gender?

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* 15. What's the one thing we should never stop doing?

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* 16. What changes could improve SMART Recovery?