FY26 Texas CASA Annual Program Survey

Question Title

1. What is your role with your CASA program? (Required.)

Executive Director

Program Staff

Board Member

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2. Please rate your overall satisfaction with the services and performance of Texas CASA during the past year. (Required.)

I am very satisfied

I am satisfied

I am unsatisfied

I am very unsatisfied

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3. Please provide the reason(s) why you were or were not satisfied with the services and performance of Texas CASA:

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4. Texas CASA staff members respond to my phone or email requests within 1-2 business days. (Required.)

Always

Most of the time

Some of the time

Never

Not applicable to my position

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5. I was satisfied with the responses provided by Texas CASA. (Required.)

Always

Most of the time

Some of the time

Never

Not applicable to my position

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6. If you were not satisfied with the response from Texas CASA, please provide the reason(s) why (choose all that apply):

Wrong information

No information available

Information was insufficient

Information was not provided in a timely manner

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7. How often do you communicate with staff at Texas CASA? (Required.)

More than once a week

Weekly

Monthly

Less than Monthly

Rarely

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8. Please provide the reason(s) why you were or were not satisfied with the responsiveness of Texas CASA:

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9. Please identify the Community Based Case stage in the county or stages in the counties served by your program (if working with more than one SSCC). Please check all that apply. (Required.)

Stage I

Stage II

Stage III

Community Based Care has not yet expanded to the counties served by my program.

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10. Please share any services or assistance you would like Texas CASA to offer to support your program related to Community Based Care:

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11. What would you like Texas CASA to prioritize in the coming year? Please check your top priority or specify "other".

Navigation of Community Based Care

Public Policy and legislative advocacy

Statewide marketing awareness campaign

Stable, statewide funding

Volunteer recruitment and retention

Advocacy initiatives (such as COS, JIY)

Reducing, wherever possible, the list of program requirements

Other (please specify)

Question Title

* 1. What is your role with your CASA program? (Required.)

Question Title

* 2. Please rate your overall satisfaction with the services and performance of Texas CASA during the past year. (Required.)

Question Title

* 3. Please provide the reason(s) why you were or were not satisfied with the services and performance of Texas CASA:

Question Title

* 4. Texas CASA staff members respond to my phone or email requests within 1-2 business days. (Required.)

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* 5. I was satisfied with the responses provided by Texas CASA. (Required.)

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* 6. If you were not satisfied with the response from Texas CASA, please provide the reason(s) why (choose all that apply):

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* 7. How often do you communicate with staff at Texas CASA? (Required.)

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* 8. Please provide the reason(s) why you were or were not satisfied with the responsiveness of Texas CASA:

Question Title

* 9. Please identify the Community Based Case stage in the county or stages in the counties served by your program (if working with more than one SSCC). Please check all that apply. (Required.)

Question Title

* 10. Please share any services or assistance you would like Texas CASA to offer to support your program related to Community Based Care:

Question Title

* 11. What would you like Texas CASA to prioritize in the coming year? Please check your top priority or specify "other".

1. What is your role with your CASA program? (Required.)

2. Please rate your overall satisfaction with the services and performance of Texas CASA during the past year. (Required.)

3. Please provide the reason(s) why you were or were not satisfied with the services and performance of Texas CASA:

4. Texas CASA staff members respond to my phone or email requests within 1-2 business days. (Required.)

5. I was satisfied with the responses provided by Texas CASA. (Required.)

6. If you were not satisfied with the response from Texas CASA, please provide the reason(s) why (choose all that apply):

7. How often do you communicate with staff at Texas CASA? (Required.)

8. Please provide the reason(s) why you were or were not satisfied with the responsiveness of Texas CASA:

9. Please identify the Community Based Case stage in the county or stages in the counties served by your program (if working with more than one SSCC). Please check all that apply. (Required.)

10. Please share any services or assistance you would like Texas CASA to offer to support your program related to Community Based Care:

11. What would you like Texas CASA to prioritize in the coming year? Please check your top priority or specify "other".