Skip to content
How Did We Do Survey?
*
1.
How were you notified of the pipeline improvement project that would take place on your property? (Select all that apply)
(Required.)
Phone Call
Door hanger
Letter
Email
In person by a company representative
Don't know/Can’t remember
I was not notified
Other - Please specify
*
2.
Please rate your overall satisfaction with the information that was provided to you throughout the pipeline improvement project.
(Required.)
Completely Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Completely Dissatisfied
If Dissatisfied Why?
*
3.
Given a choice, how would you prefer to be notified of work that was to be done on or around your property in the future? (Select all that apply)
(Required.)
Phone call
Door hanger
In person by a company representative
Letter
Email
Text Message
Don't know
Other ( Please specify)
*
4.
Please rate your level of satisfaction with the following elements of how Philadelphia Gas Works or its contractors managed the construction site around your property.
(Required.)
Completely Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Completely Dissatisfied
N/A
Overall satisfaction with the pipeline improvement project.
Completely Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Completely Dissatisfied
N/A
Paying close attention to the safety of the site.
Completely Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Completely Dissatisfied
N/A
Attending to the needs of pedestrians.
Completely Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Completely Dissatisfied
N/A
Providing access to my property.
Completely Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Completely Dissatisfied
N/A
Professionalism of the work crew.
Completely Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Completely Dissatisfied
N/A
Helpfulness of the work crew.
Completely Satisfied
Satisfied
Neither Satisfied Nor Dissatisfied
Dissatisfied
Completely Dissatisfied
N/A
*
5.
Do you have outstanding or unresolved questions/concerns as a result of the project?
(Required.)
Yes
No
If Yes, please explain
*
6.
What could Philadelphia Gas Works have changed or improved that would have enhanced your overall service experience with the pipeline improvement project?
(Required.)
*
7.
So that we may effectively utilize your feedback, please provide your postal code.
(Required.)
ZIP/Postal Code
8.
Address (optional)