Emergency service work can be very rewarding, but it can also be physically and emotionally draining. That is why it is so important that you and your immediate family members have access to free psychological support.

This service can be accessed for personal, work or volunteering related issues and is designed to provide short-term psychological assistance for those in need.
 
To ensure that the Psychological Support Service is providing you with quality support it is important that we receive feedback. Collectively, this feedback will help us continually improve this service so that it best supports you and your immediate family in times of need.
 
Please note this feedback survey is:
  • Voluntary.
  • Confidential. 
Thank you in advance. 

Psychological Support Service
Contract Manager
DFES Wellness Team 

 

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* 1. Are you an employee, emergency services volunteer or immediate family member?

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* 2. Which Psychological Support Service provider did you use?

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* 3. What year did you access this service?

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* 4. How would you rate your overall experience?

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* 5. How would you rate your experience booking your appointment (e.g. booking process, location, date/time, session modality: face to face or telehealth)?

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* 6. How knowledgeable did you find your psychologist?

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* 7. How comfortable did you feel with your psychologist?
(If you answered "Not at all" please remember you are able to change your psychologist at any point)

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* 8. Did you achieve the outcome(s) you wanted?

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* 9. Would you use the Psychological Support Service again?

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* 10. Would you recommend the Psychological Support Service to a peer?

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* 11. Is there anything else you would like to add (e.g. anything you think could improve the Psychological Support Service)?

If you would like to discuss anything further, please email wellness@dfes.wa.gov.au

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