Responsible Gaming Retailer Training Question Title * 1. If a customer approaches you with problem gambling questions or concerns, you should refer them to the Michigan Problem Gambling Helpline at 1-800-270-7117. True False OK Question Title * 2. Warning signs of problem gambling include: Preoccupation with gambling activities Repeated unsuccessful attempts to control, cut back, or stop gambling Restlessness and irritability when trying to cut down or stop gambling After losing, often returning another day to get even Lying to others to conceal the extent of involvement with gambling All of the above OK Question Title * 3. Only a trained professional can diagnose and treat a gambling problem, but recognizing when a customer is struggling and choosing to say something in a kind and compassionate way may be the encouragement needed for that customer to seek professional help. True False OK Question Title * 4. If you need to quickly access the Michigan Problem Gambling Helpline number, where is one place you can look? The sticker on your retailer Altura terminal The back of a Michigan Lottery scratch ticket The back of a Michigan Lottery play slip The back of a Michigan Lottery draw-based game ticket A printed Michigan Lottery advertisement All of the above OK Question Title * 5. It is never too late to seek help for a gambling problem – with help, a gambling problem can get better at any stage. True False OK Question Title * 6. To receive credit for completing this portion of the responsible gaming training, please provide your name and Retailer Number or Retailer Street Address in the box below. OK DONE