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* 2. Please rate your level of satisfaction with this employee in the following areas:

  Very Satisfied Somewhat Satisfied Neither Satisfied Nor Dissatisfied Somewhat Dissatisfied Very Dissatisfied
Professionalism
Listened to my need(s) before responding
Responsiveness / Follow Through

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* 3. What is your overall satisfaction with this employee's customer service today?

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* 4. Please tell us why you feel that way:

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* 5. Do you have any additional comments or suggestions for improvement to add?

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