Customer Satisfaction Survey - Oasis Pools

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* 1. How long have you been a customer of Oasis Pools?

This is my first experience

Less than 6 months

6 months to a 12 months

1 - 2 years

3 or more years

I haven't made a purchase yet

I used to be a customer but I am not anymore

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* 2. How likely is it that you would recommend Oasis Pools to a friend or colleague?

NOT AT ALL LIKELY

EXTREMELY LIKELY

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* 3. Overall, how happy are you with our customer service?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

Other (please specify)

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* 4. What could we do better?

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* 5. Which pool and/or spa related topics are you most interested in?

Pool covers

Spa covers

Pool cover rollers

Spa cover lifters

Robotic pool cleaners

Pool pumps

Spa pools

Sand filters

Glass filters

Pool heaters

Solar heating

Pool controllers

Ozone chlorinators

Salt chlorinators

Smart pool and/or spa products (wifi, smartphone)

Pool chemicals

Spa chemicals

Pool accessories

Pool valet servicing

Pool renovation

Other (please specify)

None of the above

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* 6. Have you purchased a pool and/or spa product online from any other retailer in the last year?

Yes

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* 7. How would you rate our website www.oasispools.co.nz?

Excellent

Above average

Average

Below average

Poor

I've never visited it

I didn't know you had one

Other (please specify)

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* 8. What could we do improve our website experience for you?

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* 9. Do you have any other comments, questions, or concerns?

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* 10. Thank you for completing this survey. Please enter your email address to go in the draw for a free AquaChek Water Testing Kit valued at $46.90 (optional). Ends 31st January 2021. The winner will be drawn by Tuesday 9th February 2021. See the newsletter for terms and conditions. Staff excluded.