We are sorry you want to cancel your membership. We wish we were not losing you as a member of the City CarShare community.

As part of your cancellation process, please take a moment to answer a few questions. We need some of this information to process your cancellation. The rest helps us to understand our customers and improve our services.

Your responses are kept private - this information is used only to fully cancel your membership and improve our services. We review all feedback provided by our customers and consider all of it as we work to improve our services to the community.

There are instructions at the end of this survey for returning your key-fob and getting your deposit refund(if you have one on file). Your cancellation is effective when your fob arrives in our offices.

* Last name:

* Member ID

* How long were you a member of City CarShare?