HPX Media Website Owner Survey

Question Title

* 1. What are the main goals for your organization's website?

We rely on it heavily to generate leads for our business.

We use it to generate leads, but it is also part of our product/service delivery.

We use it simply as a brochure site for users to get information on our business and initiate contact.

We use it to generate leads, but we also use it as a support platform for clients.

We use it to generate leads, but we also use it for internal purposes.

Other (please specify)

Question Title

* 2. How important to you is the user's experience when they come to your website?

Very important. We spend a lot of time analyzing the user experience when it comes to our website.

It's important, but we don't do too much about it.

Our website and business is pretty simple. The information is there.

Other (please specify)

Question Title

* 3. What are three features or additions that you would love to see on your website?

Question Title

* 4. Think about your current website situation (from hosting through to content updates & editing). Are there any areas where you or your team feels stuck, unsupported, or lacks the proper knowledge, (or staff with that knowledge?) Please list as much as you'd like. The more detail the better.

Question Title

* 5. Please list (as many) emotions you feel or words that come to mind when you think about needing to update or deal with any aspect of your website. (For example: easy, delegate, overwhelmed, confused, avoidance... etc.)

Question Title

* 6. If somebody was going to pitch you on a new website, what are the things you'd the provider to touch on in the proposal? What is important to you? What isn't important?

Question Title

* 7. On a scale of 1 to 10, 1 being I-want-the-cheapest-web-solution-available-fingers-crossed-I'll-have-no-problems and 10 being I'd-rather-just-pay-for-a-solid-service-that-will-deal-with-all-this-for-me, where do you sit?

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 8. Who currently edits your website?

Owner / President

Board member

Marketing department

Web department or web person hired specifically to manage website

Administrative staff

Other (please specify)

Question Title

* 9. Who makes decisions about your website?

Owner / President

Board

Marketing department

Web department or person hired to manage the website.

Administrative staff

Other (please specify)

Question Title

* 10. How many employees (or contractors) do you employ?

1-10 people

11-30 people

31-60 people

60+ people

100+ people