Chapter 5 quiz: Patient experience Ready to test what you’ve learned? This short quiz is a chance to check your understanding and build confidence as you go. Question Title 1. To send a Welcome Email to a patient, you must click the “______” button in the menu on the right of the Patient’s profile. Email Password Reset Welcome Question Title 2. If you're on a Thrive or Practice plan, which of the following tasks can a patient do after setting up their username and password? Schedule appointments online Return inventory items Leave a Google Review for your clinic Question Title 3. Why would you use the Mass Welcome Email instead of the Welcome Email? You wouldn't - they do the same thing You're new to Jane and want to invite all your patients to create online patient profiles You want to help a new patient setup their individual online patient profile Question Title 4. Where do you find the option to send an Intake Form email to a patient? From the patient's profile under Online Intake Forms From the Appointment panel by clicking Arrive. From the Practitioner's staff profile under Intake Forms Question Title 5. True or False. You can only send receipts by email. True False Done