Peterborough County is currently updating its Asset Management Plan (AMP) in accordance with legislative requirements.

Asset management helps us make decisions about the service delivery of our infrastructure and assets, such as roads, bridges, equipment and buildings.

An important part of developing the AMP is getting the community's feedback on what levels of service you expect from the infrastructure that we operate, maintain, repair and replace. This information helps us better manage our infrastructure assets to meet your current needs, while planning for the service needs of the future.

This survey asks for your input on:
· Your overall satisfaction with municipal services
· Your suggestions for service improvements
· Your expectations for levels of municipal services
· Your willingness to pay to maintain or increase services
· Your service priorities for funding allocation

It is important to note that our focus is on County assets.  Your local municipality may also be asking for feedback.

The results of the survey will be used to inform the development of the Asset Management Plan and your input is valuable to us. The County prioritizes stakeholder engagement as part of the Strategic Asset Management Policy.

This survey should take 10 minutes or less to complete. Your responses will remain anonymous.

Your participation in this survey is voluntary. All individual responses will be kept confidential and will be used only for the purposes of helping to develop a better understanding of the Levels of Service in Peterborough County. Non-identifiable summaries of responses may be developed and shared publicly. Personal information, as defined by Section 2 of the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA) is collected under the authority of the Municipal Act, 2001, and in accordance with the provisions of the MFIPPA. 

Question Title

* 1. What services do you use (or which services are you affected by) in  Peterborough County (choose all that apply)?

Question Title

* 2. Which specific services, if any, would you say are most in need of improvement at this time? Check as many as apply and provide comments on how to improve in the comment box (optional).

  Needs Significant Improvement (Replacement) Needs Some Improvement (Maintenance) Does Not Need Improvement Do not use
County Roads (through traffic and traffic from the local roads system)
Bridges and culverts on County Roads
Recycling
Winter Control on County Roads (snow plowing, salting/sanding).
County buildings such as the Court House, Public Works Depots
Paramedic Services
Lang Pioneer Village
Accessible Transit

Question Title

* 3. How satisfied are you with each of the following services and public assets managed and provided by Peterborough County?

  Very Dissatisfied Somewhat Dissatisfied Satisfied Very Satisfied
County Roads (through traffic and traffic from the local roads system)
Bridges and culverts on County Roads
Recycling
Winter Control on County Roads (snow plowing, salting/sanding).
County buildings such as the Court House
Paramedic Services
Lang Pioneer Village
Accessible Transit

Question Title

* 4. Thinking about County services like a restaurant, which of the following best describes how you would prefer to receive and pay for services:

Question Title

* 5. Many County assets have been downloaded over decades and about 40% of the County's roads and bridges are in fair or poor condition and in need of repair or replacement.  It is estimated that a tax increase of 17% (about $20 per month per household) is required to improve to 80% of the infrastructure to good condition in the next ten years.  Investing in the infrastructure at the right time improves the condition and extends the useful life which will save money over time.

Which of the following options would you be willing to pay? (Select all that apply)

Question Title

* 6. Please provide the postal code where you live or own a business?

Question Title

* 7. Are you a resident, property owner or taxpayer in the County of Peterborough?

Question Title

* 8. Please select your residence type: (Required - choose all that apply)

Question Title

* 9. How many residents live in your household

Question Title

* 10. Please provide your age range.

Question Title

* 11. What is your annual income?

Question Title

* 12. Thank you for taking the time to complete this important survey. Please feel free to provide any additional comments or if you have any questions, please contact Tammy Carruthers, Project Manager at email tcarruthers@wscsconsulting.com.  If you would like to discuss the survey further, please provide your name and contact information below.

T