Pemberton Food Bank Satisfaction Survey 2022-2023

First, the basics...

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* 1. How did you find out about this program?

Brochure

Facebook

Instagram

Friend

Newspaper

Referred by Professional

Poster

Web Search

Word of Mouth

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* 2. From which community did you reside in when attending this program in Pemberton?

Whistler

Pemberton

Lil'wat Nation

Stl'atl'imx Nations

Other

Tell us how we did

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* 3. Are you satisfied with the time and location of the Food Bank?

Yes

Somewhat

Comments and suggestions:

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* 4. Was your support staff or facilitator courteous and respectful?

Yes

Somewhat

Comments and suggestions:

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* 5. How comfortable do you feel coming to the food bank?

Very comfortable

Somewhat comfortable

Neutral

Somewhat uncomfortable

Very uncomfortable

Other (please specify)

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* 6. Were the foods provided able to meet your dietary needs?

Always

Often

Sometimes

Rarely

Never

If not, what food items would you like to see more of?

Any problems? We want to know!

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* 7. Did you have problems accessing or using our services?

Yes

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* 8. If yes, please let us know details.

Services were not available

I did not have the technology needed to participate

I did not hear about available services

SSCS communications were unclear

I was unable to contact an SSCS employee

I had challenges accessing the program location

I had challenges connecting to the online platforms

I had challenges accessing programs due to language and/or cultural barriers

Please provide details and suggestions regarding the problems you had, so that we can improve:

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* 9. Please rate your experience with our organization and services you received.

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 10. What areas can we improve?

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* 11. Did we do something that you really appreciated?

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* 12. Are there any emerging gaps in local community services that you want to bring to our attention?

Have more to say?

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* 1. How did you find out about this program?

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* 2. From which community did you reside in when attending this program in Pemberton?

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* 3. Are you satisfied with the time and location of the Food Bank?

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* 4. Was your support staff or facilitator courteous and respectful?

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* 5. How comfortable do you feel coming to the food bank?

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* 6. Were the foods provided able to meet your dietary needs?

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* 7. Did you have problems accessing or using our services?

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* 8. If yes, please let us know details.

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* 9. Please rate your experience with our organization and services you received.

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* 10. What areas can we improve?

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* 11. Did we do something that you really appreciated?

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* 12. Are there any emerging gaps in local community services that you want to bring to our attention?

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* 13. Would you like us to follow up with you regarding your responses? If so, please leave your name and contact information.