The Public Employees’ Benefits Program (PEBP) is dedicated to improving services for all of the members we support. Your feedback and suggestions are very valuable in assisting our efforts to continually provide the best service possible!

* 1. Are you an active or retired employee?

* 2. In the past three months, how many times have you interacted with PEBP (any type of interaction including sending forms, phone calls, emails)?

* 3. On a scale from 1-10, please rate your overall satisfaction with

Not satisfied
2 3 4 5 6 7 8 9 10=
Extremely satisfied
Prompt follow-up and closure of your requests
Employee communication on benefits scope/eligibility
The quality of information provided when you contact PEBP
The quality of customer service provided when you contact PEBP
The training and education PEBP provides
The information and resources made available regarding your health benefits

* 4. How would you like to receive communications from PEBP? Select all that apply.

* 5. What can PEBP implement to improve your interactions with the program?

* 6. Please provide us with any additional comments.