Rideau Lakes Public Library - User Survey Rideau Lakes Public Library - User Survey 2018 This year marks the start of a new planning cycle for the Library. We need to know what you think of the services we provide. We ask that each person complete one questionnaire. Extra copies are available at our branches and on our website; www.rlpl.ca.Please return your completed questionnaire to any branch of the Rideau Lakes Public Library. OK Question Title * 1. I am: (check all that apply) A child (0-12) A teenager (13-19) An adult (20-59) A senior (60+) A year-round township resident A summer township resident Out of town member (do not live in the Rideau Lakes Township but paid a membership fee) OK Question Title * 2. How often do you visit the Rideau Lakes Public Library? Daily Weekly Monthly A few times a year Once a year OK Question Title * 3. Rate the quality of your experience at our branches Low High Low High OK Question Title * 4. Which branch of the library do you use the most ( 1=least to 5=most)? 1 (Least) 2 3 4 5 (most) Delta Delta 1 (Least) Delta 2 Delta 3 Delta 4 Delta 5 (most) Elgin Elgin 1 (Least) Elgin 2 Elgin 3 Elgin 4 Elgin 5 (most) Newboro Newboro 1 (Least) Newboro 2 Newboro 3 Newboro 4 Newboro 5 (most) Portland Portland 1 (Least) Portland 2 Portland 3 Portland 4 Portland 5 (most) South Elmlsey South Elmlsey 1 (Least) South Elmlsey 2 South Elmlsey 3 South Elmlsey 4 South Elmlsey 5 (most) OK Question Title * 5. How do you use the Rideau Lakes Public Library? (check all that apply) popular reading (print format) newspapers and magazines large-print books talking books DVDs browsing and relaxing eBooks eAudiobooks wireless access public internet stations children’s programs adult programs club meetings/seminars/workshops business/employment information local history/genealogy community gathering place community information facts and research printing, photocopying or faxing library online services (e.g., ancestry.ca, NoveList) Other (please specify) OK Question Title * 6. How would you rate the quality of the Library’s website Low High Low High OK Question Title * 7. Do you use other library systems outside of the Rideau Lakes Public Library 5 branches? Yes No If yes, in which locations (please identify other libraries that you use most frequently) .Why do you use these other libraries? OK Question Title * 8. If you do not currently use the Library, which of the following would encourage you to start using the Rideau Lakes Public Library? (check all that apply). more places to sit staff more helpful to my needs closer to where I live Information about the Library less noise greater accessibility for people with disabilities greater availability of material that interests me more convenient hours Other If you checked “Other” &/or "more convenient hours" Please specify. OK Question Title * 9. What new services and/or improvements to existing services would you like to suggest for Rideau Lakes Public Library? longer business hours more books, magazines, music, movies, etc more public computers dedicated children’s programming space community meeting room more staff quiet reading/study spaces more outreach to housebound new collections (sports equipment, fishing tackle, seeds, board games, etc) Other (please specify) OK Question Title * 10. Would you be interested in joining the Friends of the Library to help raise funds for additional services at our Library? firstname.lastname@example.org. Yes No If yes, please sign up at any branch or email the Friends directly at: OK DONE. THANK YOU FOR COMPLETING OUR SURVEY!