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Primary Care Patient Satisfaction Survey

100% of survey complete.

Please take a few moments to complete the following 7 short survey questions about your recent visit to the Primary Care Dept at TMC. Your feedback is important to us in order to improve our services.

PLEASE do not leave any instructions for your provider on this survey.

Thank you,
Gordon Reichard (970) 728.9782

Question Title

* 1. I visited the Telluride Medical Center for the following reason:

1. Primary Care/Family Practice

2. Lab (blood draw), X-ray or CT Scan

3. Aesthetic Skin Care

4. Other

Other (please specify)

Question Title

* 2. Who Was Your Medical Provider on Your Last Visit:

	Yes
Dr. Sharon Grundy	Dr. Sharon Grundy Yes
Dr. Kent Gaylord	Dr. Kent Gaylord Yes
Laura Cattell, PA-C	Laura Cattell, PA-C Yes
Eric Johnson, NP-C	Eric Johnson, NP-C Yes
Christine Tealdi, PA-C	Christine Tealdi, PA-C Yes
One of our Medical Assistants	One of our Medical Assistants Yes
Other	Other Yes

Comments (Optional):

Question Title

* 3. Please Rate Your Medical Provider

	Poor	Fair	OK	Good	Great	N/A
Was knowledgeable about your case?	Was knowledgeable about your case? Poor	Was knowledgeable about your case? Fair	Was knowledgeable about your case? OK	Was knowledgeable about your case? Good	Was knowledgeable about your case? Great	Was knowledgeable about your case? N/A
Gave you their full attention?	Gave you their full attention? Poor	Gave you their full attention? Fair	Gave you their full attention? OK	Gave you their full attention? Good	Gave you their full attention? Great	Gave you their full attention? N/A
Spent adequate time with you?	Spent adequate time with you? Poor	Spent adequate time with you? Fair	Spent adequate time with you? OK	Spent adequate time with you? Good	Spent adequate time with you? Great	Spent adequate time with you? N/A
Answered your questions to your satisfaction?	Answered your questions to your satisfaction? Poor	Answered your questions to your satisfaction? Fair	Answered your questions to your satisfaction? OK	Answered your questions to your satisfaction? Good	Answered your questions to your satisfaction? Great	Answered your questions to your satisfaction? N/A
Provided appropriate treatment and referral?	Provided appropriate treatment and referral? Poor	Provided appropriate treatment and referral? Fair	Provided appropriate treatment and referral? OK	Provided appropriate treatment and referral? Good	Provided appropriate treatment and referral? Great	Provided appropriate treatment and referral? N/A
Returned your phone calls in a reasonable time?	Returned your phone calls in a reasonable time? Poor	Returned your phone calls in a reasonable time? Fair	Returned your phone calls in a reasonable time? OK	Returned your phone calls in a reasonable time? Good	Returned your phone calls in a reasonable time? Great	Returned your phone calls in a reasonable time? N/A
Refilled your prescriptions in a reasonable time? (Please note our providers have 24 hrs to complete your refill request)	Refilled your prescriptions in a reasonable time? (Please note our providers have 24 hrs to complete your refill request) Poor	Refilled your prescriptions in a reasonable time? (Please note our providers have 24 hrs to complete your refill request) Fair	Refilled your prescriptions in a reasonable time? (Please note our providers have 24 hrs to complete your refill request) OK	Refilled your prescriptions in a reasonable time? (Please note our providers have 24 hrs to complete your refill request) Good	Refilled your prescriptions in a reasonable time? (Please note our providers have 24 hrs to complete your refill request) Great	Refilled your prescriptions in a reasonable time? (Please note our providers have 24 hrs to complete your refill request) N/A
Reviewed your lab results with you in a timely fashion?	Reviewed your lab results with you in a timely fashion? Poor	Reviewed your lab results with you in a timely fashion? Fair	Reviewed your lab results with you in a timely fashion? OK	Reviewed your lab results with you in a timely fashion? Good	Reviewed your lab results with you in a timely fashion? Great	Reviewed your lab results with you in a timely fashion? N/A
What's your perception of the quality of care you received?	What's your perception of the quality of care you received? Poor	What's your perception of the quality of care you received? Fair	What's your perception of the quality of care you received? OK	What's your perception of the quality of care you received? Good	What's your perception of the quality of care you received? Great	What's your perception of the quality of care you received? N/A

Comments (Optional):

Question Title

* 4. Primary Care Medical Assistants:

	Poor	Fair	OK	Good	Great	N/A
Were the Medical Assistants friendly, helpful and pleasant?	Were the Medical Assistants friendly, helpful and pleasant? Poor	Were the Medical Assistants friendly, helpful and pleasant? Fair	Were the Medical Assistants friendly, helpful and pleasant? OK	Were the Medical Assistants friendly, helpful and pleasant? Good	Were the Medical Assistants friendly, helpful and pleasant? Great	Were the Medical Assistants friendly, helpful and pleasant? N/A

Comments (Optional):

Question Title

* 5. Appointments & Registration:

	Poor	Fair	OK	Good	Great	N/A
Did you find your interaction with the Front Desk staff to be friendly and helpful?	Did you find your interaction with the Front Desk staff to be friendly and helpful? Poor	Did you find your interaction with the Front Desk staff to be friendly and helpful? Fair	Did you find your interaction with the Front Desk staff to be friendly and helpful? OK	Did you find your interaction with the Front Desk staff to be friendly and helpful? Good	Did you find your interaction with the Front Desk staff to be friendly and helpful? Great	Did you find your interaction with the Front Desk staff to be friendly and helpful? N/A
My appointment was scheduled to my satisfaction?	My appointment was scheduled to my satisfaction? Poor	My appointment was scheduled to my satisfaction? Fair	My appointment was scheduled to my satisfaction? OK	My appointment was scheduled to my satisfaction? Good	My appointment was scheduled to my satisfaction? Great	My appointment was scheduled to my satisfaction? N/A

Question Title

* 6. Overall Experience:

	Poor	Fair	OK	Good	Great
How do you rate your overall visit experience?	How do you rate your overall visit experience? Poor	How do you rate your overall visit experience? Fair	How do you rate your overall visit experience? OK	How do you rate your overall visit experience? Good	How do you rate your overall visit experience? Great

Please explain if your experience was not great?

Question Title

* 7. Your Feedback - Please (Optional)

What other feedback can you give us to help provide you with the care and services you desire?