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Consultant Connect Advice & Guidance Service
Thank you for using Consultant Connect in 2025. We would be very grateful if you could complete this short survey to help us improve the service for you and your colleagues.
1.
Is you role clinical or non-clinical?
Clinical
Non-clinical
2.
Have you used Consultant Connect for any of the following? Please tick all that apply.
Telephone advice - linking directly to specialists
PhotoSAF - taking IG-compliant photos
Messaging advice - sending written queries directly to specialists for advice, including photos and other electronic files where applicable
If you have not used any of the above, please tell us why not:
3.
How frequently do you typically use Consultant Connect?
Daily
Weekly
Monthly
Infrequently (every 2-3 months)
Never
4.
How often are you connected to the right person/specialty first time?
Always
Usually
Sometimes
Rarely
Never
5.
How do you access Consultant Connect services? Please tick all that apply.
App
Dial-In Number
Browser
6.
Does Consultant Connect have a positive or negative impact on your work?
Positive - it is an improvement on the tools I had before
Negative - it has negatively affected my work
No change
Please feel free to add detail here:
7.
What would you say are the key benefits gained since using Consultant Connect? (Please tick all the apply)
Faster/better care for patients
Immediate access to advice whilst with the patient
Improved confidence in treating patients
Better informed/increased knowledge
Reduction in unnecessary referrals/admissions
Improved relationships with secondary care colleagues
Other (please list)
8.
Please can you describe a time when the use of Consultant Connect provided a clear benefit to either yourself or the patient? Please be as detailed as possible but
do not
include any Patient Identifiable Data (PID).
9.
Which other specialties would you like access to via Consultant Connect? Equally, if there are any additional services you regularly contact to support patient care, please let us know.
10.
Are you aware that your Advice & Guidance activity integrates with primary care patient records when a valid NHS number is input and an outcome is left?
Yes
No
Partially - I would benefit from more information (please leave your email address below):
11.
Are you aware that Consultant Connect activity counts towards NHSE's Advice & Guidance Enhanced Service specification?
Yes
No
If you'd like more information, please leave your email address below:
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