The Kennett Flash is very interested in your thoughts around memberships and subscriber benefits relating to some new programs we are considering implementing.  We view this as another way to provide value to our customers, identifying our core audience, and raising much-needed revenue to support the Flash operations and performers. The Flash produces over 200 events a year and we want to continue to improve the quality of these events in the future, as well as continuing to cement ourselves as the cultural center of Kennett Square for people of all ages.

Exciting things are happening at the Flash.  Some of these include:
 
- Expanding Full Time Staff with the addition of an Assistant Director.
- Extended box office hours, with service charge free ticket sales.
- A new website with a more user-friendly ticket purchasing experience.

We value your privacy and all results will be summarized together without any information on any one individual.  No names or personal information is being captured, unless someone wants to be contacted for follow-up.

The survey is 24 questions long and should take about 10 minutes.  Once you have completed the survey, be sure to go to the link listed on the "thank you" screen to be entered into the drawing for a $100 Flash gift certificate. 

Thanks in advance for your responses.


Andrew Miller
Managing Director
The Kennett Flash

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* 1. How many times have you been to the Kennett Flash in the last year?

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* 2. How many times do you plan on going to the Kennett Flash during the next year?

We are exploring options for different membership levels at The Flash and would like your feedback before a final decision on the options. Please review the information below about each potential membership level and then respond to the questions below. 

Level 1
  • $100/year or $10 per month for 12 months
  • Would include $5 off selected show tix
  • Waived corking fee at shows for member
  •  2 invitations to the Annual Members Party with a nominal admission fee.  Food, beverage, and live music are complimentary after admitted.
  • Exclusive pre-sales ticket offers to special events

Level 2
  • $250/year or $21 per month for 12 months
  • All the benefits of Level 1 plus...
  • Waived corking fee for member and 1 guest at shows
  • Flash gift certificate of $25
  • Waived ticket fees
  • Free admission for 2  to the Annual Members Party
  • Commemorative t-shirt from 2018 Mushroom Festival

Level 3
  • $350/year or $30 per month for 12 months
  • All the benefits of Level 1 and Level 2 plus...
  • Waived corking fee for member and 3 guests at shows
  • Additional Flash gift certificate of $10 (total of $35)
  • Additional free admission for 2 to the Annual Members Party (total of 4 admissions)

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* 3. Do any of the 3 levels of membership appeal to you?

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* 4. Of the 3 levels listed, please rank which level would be of most interest to you?  You will have an opportunity to comment on the levels in other questions that follow.  Ranking of 1 would be the most preferred and 3 would be the least preferred.  Answer even if you are not interested in a membership level at this time.

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* 5. Regarding your answer to the previous question, why did you pick the level that you ranked the highest?

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* 6. What changes would you suggest for Level 1?

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* 7. What changes would you suggest for Level 2?

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* 8. What changes would you suggest for Level 3?

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* 9. Do you have any other suggestions for membership/subscription plans for the Flash?

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* 10. What genres of music do you listen to when you have the time?  Check all that apply.

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* 11. What genres of music or performance would you like to see more of at the Flash? Check all that apply.

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* 12. What other music venues do you attend?  Check all that apply.

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* 13. What performers or performances are your favorite you've ever seen at The Flash?

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* 14. What performers or performances do you feel need to return to The Flash?

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* 15. What performers or performances that have never been at The Flash would you like to see at The Flash?

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* 16. How do you feel about the current food service being provided at the Flash?

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* 17. What would you like to see provided as food during the performances? Check all that apply.

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* 18. How do you feel about the ticket prices and value received for performances at the Flash?

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* 19. Any other general suggestions for the Flash?

A few quick questions about you...

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* 20. Are you:

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* 21. What is your age?

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* 22. Which race/ethnicity best describes you? (Please choose only one.)

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* 23. In what ZIP code is your home located? (enter 5-digit ZIP code; for example, 19350 or 19348)

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* 24. What is your approximate average household income?

 
100% of survey complete.

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