How likely are you to recommend this practice to family or friends?

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* 1. How likely are you to recommend this practice to family or friends?

How friendly is this practice office staff?

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* 2. How friendly is this practice office staff?

How well does this practice listen to you?

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* 3. How well does this practice listen to you?

Do you feel fully informed of all your treatment options ?

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* 4. Do you feel fully informed of all your treatment options ?

Do you find it easy to book an appointment?

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* 5. Do you find it easy to book an appointment?

Do you feel that the cost of your treatment has been explained fully?

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* 6. Do you feel that the cost of your treatment has been explained fully?

Do you feel that our practice welcomes complaints and acts on them

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* 7. Do you feel that our practice welcomes complaints and acts on them

Have you ever had cause to complain?

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* 8. Have you ever had cause to complain?

If so was your complaint resolved to your satisfaction?

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* 9. If so was your complaint resolved to your satisfaction?

Is there anything we can do to make your visit more pleasant?

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* 10. Is there anything we can do to make your visit more pleasant?

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