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PCAD Customer Inspection Survey
1.
Overall, what is your level of satisfaction with services provided?
Better than expected
As expected
Worse than expected
Other (please specify)
2.
Please select the inspection type requested
Building
Electrical
Plumbing
Mechanical
Rental License
Vacant License
Property Maintenance
Fence
Zoning
3.
Did inspectors thoroughly answer your questions, including citing codes or policies?
Yes
Somewhat
No
Comment
4.
How professional, courteous, and knowledgeable were the inspector(s) you dealt with?
Better than expected
As expected
Worse than expected
Comment
5.
Were your phone calls and/or emails to inspectors returned in a timely manner?
Yes
No
Comment
6.
Were written comments and correction notices clearly and adequately provided?
Yes
No
Comment
7.
Were inspection requests handled in a timely manner?
Yes
No
Comment
8.
Did the automated telephone inspection request system meet your needs?
Yes
No
Not used
Comment
9.
If this project was part of a larger building permit, did you receive a copy of the plan review comments that affect your work?
Yes
No
Not applicable
Comment
10.
Additional comments