PBTCC Services Survey Question Title * 1. Overall, how satisfied or dissatisfied are you with PBTCC? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 2. Which of the following words would you use to describe our student services? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Other (please specify) Question Title * 3. How well do our student services meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 4. How would you rate the quality of Student Services Deparment (Financial Aid)? Very high quality High quality Neither high nor low quality Low quality Very low quality Other (please specify if low or very low quality) Question Title * 5. How would you rate the quality of Student Services Deparment (Student Advising)? Very high quality High quality Neither high nor low quality Low quality Very low quality Other (please specify if low or very low quality) Question Title * 6. How would you rate the quality of Student Services Deparment (Veterans Services)? Very high quality High quality Neither high nor low quality Low quality Very low quality N/A Other (please specify if low or very low quality) Question Title * 7. How would you rate the quality of Student Services Deparment (Reception)? Very high quality High quality Neither high nor low quality Low quality Very low quality Other (please specify if low or very low quality) Question Title * 8. How would you rate the quality of Student Services Deparment (Placement Services)? Very high quality High quality Neither high nor low quality Low quality Very low quality Other (please specify if low or very low quality) Question Title * 9. How would you rate the quality of Student Services Deparment (Director)? Very high quality High quality Neither high nor low quality Low quality Very low quality Other (please specify if low or very low quality) Question Title * 10. How would you rate the quality of Student Services Deparment (Guidance Counseling Services)? Very high quality High quality Neither high nor low quality Low quality Very low quality N/A Other (please specify if low or very low quality) Question Title * 11. How would you rate the quality of Student Services Deparment (Disability Access and Services)? Very high quality High quality Neither high nor low quality Low quality Very low quality N/A Other (please specify if low or very low quality) Question Title * 12. How responsive have we been to your questions or concerns about our services? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Question Title * 13. How likely is it that you would recommend PBTCC to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 14. How would you rate your experience overall of Student Services Department? Excellent Above average Average Below average Poor Question Title * 15. How professional is PBTCC? Extremely professional Very professional Somewhat professional Not so professional Not at all professional Done