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PBTCC Services Survey
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1.
Overall, how satisfied or dissatisfied are you with PBTCC?
(Required.)
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
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2.
Which of the following words would you use to describe our student services? Select all that apply.
(Required.)
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
Other (please specify)
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3.
How well do our student services meet your needs?
(Required.)
Extremely well
Very well
Somewhat well
Not so well
Not at all well
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4.
How would you rate the quality of Student Services Deparment (Financial Aid)?
(Required.)
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
Other (please specify if low or very low quality)
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5.
How would you rate the quality of Student Services Deparment (Student Advising)?
(Required.)
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
Other (please specify if low or very low quality)
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6.
How would you rate the quality of Student Services Deparment (Veterans Services)?
(Required.)
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
N/A
Other (please specify if low or very low quality)
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7.
How would you rate the quality of Student Services Deparment (Reception)?
(Required.)
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
Other (please specify if low or very low quality)
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8.
How would you rate the quality of Student Services Deparment (Placement Services)?
(Required.)
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
Other (please specify if low or very low quality)
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9.
How would you rate the quality of Student Services Deparment (Director)?
(Required.)
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
Other (please specify if low or very low quality)
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10.
How would you rate the quality of Student Services Deparment (Guidance Counseling Services)?
(Required.)
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
N/A
Other (please specify if low or very low quality)
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11.
How would you rate the quality of Student Services Deparment (Disability Access and Services)?
(Required.)
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
N/A
Other (please specify if low or very low quality)
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12.
How responsive have we been to your questions or concerns about our services?
(Required.)
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
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13.
On a scale of 0 to 10,
How likely is it that you would recommend PBTCC to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
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14.
How would you rate your experience overall of Student Services Department?
(Required.)
Excellent
Above average
Average
Below average
Poor
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15.
How professional is PBTCC?
(Required.)
Extremely professional
Very professional
Somewhat professional
Not so professional
Not at all professional