Credentialing Satisfaction Survey Partners Credentialing Program Please respond to the questions below regarding your experience with Partners credentialing program over the past year. OK Question Title * 1. Overall, how satisfied or dissatisfied are you with Partners' credentialing program? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 2. How responsive have we been to your questions or concerns about the credentialing requirements? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable OK Question Title * 3. Which of the areas below were problematic during your experience with the credentialing program? Using the application portal (AppCentral) for an agency application. Using the application portal (AppCentral) for a Licensed Independent Practitioner application. Submitting a request to credential an associated clinician. Submitting a request to make changes. The application requirements. Professionalism of the credentialing staff. Response time between when I submitted the application until I received a request for additional information. Response time between when I submitted the application until I received Notification of Credentialing Action. Response time between when I submitted the application until enrollment in Alpha was complete. Other (please specify) OK Question Title * 4. Please help us understand what we're doing right and what we need to do to improve our credentialing program here at Partners. OK Question Title * 5. Do you have any other comments, questions, or concerns? OK DONE