City of San Jose Parking Customer Service Survey

Customer Service Survey

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* 1. Address

Email Address

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* 2. Please select your parking facility.

Convention Center

Market / San Pedro

Third Street

Fourth Street

Second / San Carlos

City Hall

Employee Garage

The Globe

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* 3. Rate the Customer Service at this facility?

1. low satisfaction

5. high staisfaction

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* 4. Rate the usability of the parking equipment (card reader, ticket dispensers, etc.)?

1. difficult

5. easy to use

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* 5. Rate your satisfaction with the appearance and cleanliness of the facility?

1. unacceptable

5. acceptable

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* 6. Was the signage in the facility clear and easy to follow?

1. confusing

5. clear

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* 7. Do you feel safe parking in this facility?

1. unsafe

5. safe

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* 8. Are you a monthly permit holder?

Yes

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* 9. What prompted you to park at this facility?

Location

Price

Other

Other (please specify)

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* 1. Address

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* 2. Please select your parking facility.

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* 3. Rate the Customer Service at this facility?

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* 4. Rate the usability of the parking equipment (card reader, ticket dispensers, etc.)?

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* 5. Rate your satisfaction with the appearance and cleanliness of the facility?

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* 6. Was the signage in the facility clear and easy to follow?

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* 7. Do you feel safe parking in this facility?

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* 8. Are you a monthly permit holder?

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* 9. What prompted you to park at this facility?

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* 10. Please write comments/recommendations here.