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City of San Jose Parking Customer Service Survey
Customer Service Survey
*
1.
Address
(Required.)
Email Address
2.
Please select your parking facility.
Convention Center
Market / San Pedro
Third Street
Fourth Street
Second / San Carlos
City Hall
Employee Garage
The Globe
3.
Rate the Customer Service at this facility?
1. low satisfaction
2.
3.
4.
5. high staisfaction
4.
Rate the usability of the parking equipment (card reader, ticket dispensers, etc.)?
1. difficult
2.
3.
4.
5. easy to use
5.
Rate your satisfaction with the appearance and cleanliness of the facility?
1. unacceptable
2.
3.
4.
5. acceptable
6.
Was the signage in the facility clear and easy to follow?
1. confusing
2.
3.
4.
5. clear
7.
Do you feel safe parking in this facility?
1. unsafe
2.
3.
4.
5. safe
8.
Are you a monthly permit holder?
Yes
No
9.
What prompted you to park at this facility?
Location
Price
Other
Other (please specify)
10.
Please write comments/recommendations here.
